Retail Appointment Setter

Total Comfort

Total Comfort is the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

Retail Lead Capture Associate

We're hiring Retail Lead Capture Associates to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

You'll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.

What We Offer

• Hourly pay + UNCAPPED commission
• Average earning potential of $20–$30/hour with commission
• Weekly pay via direct deposit
• Paid training
• Flexible part-time and full-time opportunities
• Career path into HVAC Sales Advisor roles
• Work inside an established home-improvement retail environment
• No door-to-door sales
• No cold calling

Full-Time Employees Also Receive

• Insurance available after 31 days
• Low-cost medical, with options as low as $5/week
• Dental and vision
• HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As a Retail Lead Capture Associate, you will engage with homeowners while they shop and introduce them to ARS heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

What We're Looking For

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law