Systems & Network Administrator

Benefits:

• Donation matching

Systems & Network Administrator
Location: On-site - Kenosha, WI
Work authorization : US Citizen
Schedule: On-site during business hours; remote/on-call after hours
Support Model: Required 24/7/365 participation
Clearance: Must meet FBI CJIS Security Policy requirements
Role Summary
• Maintains the server, network, and security infrastructure supporting
mission-critical and standard systems.

Key Responsibilities
• Provide on-site system and network support during business hours and
remote/on-call support after hours.
• Support infrastructure for mission-critical systems including CAD, LERMS, Jail,
Mobile, and TIME System.
• Support infrastructure for standard systems including ERP, Office 365,
scheduling, evidence, fleet, and others.
• Perform workstation setup, OS installation, patching, antivirus, and break/fix.
• Administer Microsoft and Linux servers, updates, permissions, and security.
• Provide 24×7 network monitoring, firewall management, VPN, antivirus, and
connectivity.
• Support backup and recovery operations.
• Support network-dependent system interfaces.
• Assist with annual inventory and lifecycle management.
• Support helpdesk escalations and ticket resolution.
• Implement cybersecurity controls, MFA, and CJIS compliance.
• Respond to Priority 1 and Priority 2 incidents within required timeframes.
• Required Skills
• Server and network administration
• Firewall, VPN, routing, switching
• Cybersecurity tools and monitoring
• Experience in 24/7 environments

Required Qualifications
• 3-5 years of experience in systems and network administration.
• Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity
tools.
• Experience with Microsoft Server, Linux, and virtualization platforms.
• Ability to support 24/7 environments and respond to Priority 1/2 incidents.

Preferred Qualifications
• Experience supporting public safety systems (CAD, 911, LERMS).
• Familiarity with CJIS Security Policy.

Mission Statement

Softthink Solutions' mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.

Through our innovative solutions and dedicated team of experts, we strive to exceed our clients' expectations and set the standard for excellence in the IT industry.

Vision Statement

At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.

Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.

Careers

STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.

STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.

STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses - from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.

In an industry that's constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions - applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:

• Opportunities to work with leading multinational clients.
• A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
• Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
• A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.