Client Advisor

The Retail Client Advisor will skillfully sell products in a luxury environment while providing outstanding customer service. This role also involves ensuring an exceptional client experience, maintaining regular client outreach, and upholding high standards of service quality. ANT/DOTE is a multi brand high-end fashion and lifestyle boutique in Atlanta, USA. Created for fashion fans by fashion fans, we offer a highly curated mix of brands and product that reflect our motto, "One must be absolutely modern." Description Provide excellent customer service throughout sales experience Assess client’s needs and provide assistance and information of products Utilize elevated levels of sales and service to maximize sales performance Achieve monthly sales goals Demonstrate excellent product knowledge Process Point of Sale purchases and returns Possess the ability to effectively and calmly handle client complaints Team with other sales associates in order to ensure excellent client service Cultivate and build client relationships Alert management and other sales associates to potential theft and security risks Inform clients of new arrivals, products of interest, events and sales Ensure the selling floor is neat, organized, stocked, and always reflects the correct visual image Ensure all sales related policies and procedures are maintained Full knowledge of store’s history and design Perform additional duties as assigned Required Skills/Abilities Excellent interpersonal skills with a friendly and approachable manner Maintain professional demeanor befitting a luxury retail environment Ability to follow directions and protocols Ability to take initiative Strong attention to detail Team player Willingness to accept and apply constructive criticism Flexibility in scheduling, including weekends and holidays Ability to multitask Must be passionate about fashion Education and Experience Associates degree or high school diploma At least two years of retail experience required Luxury Retail experience highly preferred Physical Requirements Prolonged periods of standing Must be able to lift up to 15 pounds at times. #J-18808-Ljbffr