Guest Experience Guide
Sandbox VR Alpharetta
Job Description
Job Description
Sandbox VR, the world's most advanced virtual reality experience, is opening soon in Alpharetta! We're hiring enthusiastic Guest Experience Guides to deliver world-class, immersive experiences to every guest who walks through our doors.
What You Will Be Doing:
Deliver a World-Class Guest Experience: You'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry. You'll guide them through their experiences, ensuring every moment is exceptional, from gearing up to gearing down. Guests will leave excited to share their personalized videos and photos and eager to explore new experiences in the future.
Technical Support and Troubleshooting: You're proficient in utilizing various computer and tablet technologies. You'll demonstrate an intellectual curiosity for our technology, helping guests fit their gear properly while lightheartedly addressing any technical mishaps, such as "robot upgrades" to maintain guest immersion.
Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. You'll help us ensure the store maintains a premium and professional experience at all times.
What We Are Looking For:
Be Egoless: No room for personal agendas here.
Underdog Mindset: We love strong problem solvers who can adapt to change well.
Win Collectively: Positive attitudes are contagious, and we love winning as a team.
Physical Stamina: You will be on your feet for long periods of time. You'll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
Physical Dexterity: For some technical issues, you'll also need close-distance hand-eye coordination and the ability to manipulate basic hand tools (e.g. screwdrivers).
Please note, we only accept applications from individuals who are 18 years of age or older.
Weekend Availability: This role will have flexible scheduling, which we'll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location.
Benefits:
- Promotion Potential - over 40% of our store roles are promoted from within
- Employee Discounts and Free Sessions
Work Location: In person
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