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Collections Representative

$17.5 per hour

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Collections Representative

We are seeking an experienced Collections Representative to join our team in Philadelphia, PA. This position is responsible for contacting borrowers and co-makers regarding delinquent accounts, negotiating payment arrangements, maintaining detailed collection records, and ensuring compliance with company policies and collection procedures.

Collections Representative Job Details:

Pay: $17.50/hour

Schedule:

Monday: 1:00pm - 9:00pm

Tuesday - Thursday: 8:00am - 4:00pm

Friday: 8:00am - 3:00pm

Two Saturdays per Month: 8:00am - 12:00pm

Collections Representative Job Description:

Contact students and co-makers by telephone to determine reasons for delinquent payments and secure payment arrangements. Explain the terms and conditions of credit agreements and supporting documents to students and co-makers. Document customer financial information and collection activities accurately. Maintain and update collection systems with action codes, payment commitments, and collection outcomes.

Collections Representative Job Requirements:

2-3 years of recent third-party collections experience required Ability to read, interpret, and explain financial aid documents and related correspondence Proficiency in Microsoft Excel (Excel assessment required)

PeopleShare
Vacancy posted 12 hours ago
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