Bank Teller - Churchland, VA (CHD)

*Job Title: Bank Teller - Churchland, VA (CHD)*
*Job Description*
This role provides members and prospective members with the full range of financial products and services, including depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts, as well as lending products and credit/debit cards. You perform moderately complex platform banking functions under supervision, support daily branch operations, and offer guidance and assistance to less experienced team members to ensure an excellent member experience.
*Responsibilities*

* Analyze, research, and resolve problems and discrepancies related to member accounts and loans in a timely and accurate manner.
* Assist members with submitting applications for consumer, mortgage, equity, overdraft protection, and credit card products, ensuring all information is complete and accurate.
* Counsel current and prospective members on available financial products and services, helping them choose solutions that meet their needs.
* Ensure cash and other negotiable instruments are handled, stored, and processed properly in accordance with established procedures.
* Identify opportunities to crossservice additional products and increase product penetration by actively listening to member needs.
* Perform platform banking functions, including account opening, maintenance, and related member service activities.
* Provide assistance and informal training to Level I team members to support their development and maintain consistent service standards.
* Understand and comply with federal and other regulations relating to financial products and services, following all applicable policies and procedures.
* Assist with branch office vault opening, closing, and balancing procedures as needed.
* Serve as a branch office and/or ATM vault custodian when assigned, maintaining appropriate controls and documentation.
* Escort members to and from the branch when required, ensuring their safety and comfort.
* Perform other related duties as assigned to support overall branch operations and member satisfaction.
*Essential Skills*

* Proven customer service experience in a member- or customer-facing environment.
* Experience working in a banking, finance, or similar financial services setting.
* Proficiency in data entry with strong attention to detail and accuracy.
* Ability to handle cash and negotiable instruments securely and accurately.
* Working knowledge of Microsoft Office applications.
* Ability to research and resolve account and loan discrepancies using available systems and resources.
* Strong verbal and written communication skills for counseling members on products and services.
* Ability to comply with federal and other regulations relating to financial products and services.
* Capability to support and assist lower-level team members in daily tasks.
*Additional Skills & Qualifications*

* Experience in an inbound call center or similar high-volume customer contact environment.
* Crossservicing or upselling financial products and services.
* Comfort working in a structured, process-driven financial institution environment.
* Ability to learn and perform platform banking functions under supervision.
*Why Work Here?*
You join a member-focused financial institution that values high-quality service, teamwork, and professional growth. The organization offers opportunities to learn a wide range of banking functions, collaborate with supportive colleagues, and build your skills in customer service and financial services. You contribute to a culture that emphasizes integrity, regulatory compliance, and helping members achieve their financial goals.
*Work Environment*
The role is based in a branch office environment that combines traditional teller and platform banking functions. You work with standard office and banking systems, including Microsoft Office and financial account platforms, while handling cash and negotiable instruments at the teller line or platform desk. The position may require periodically escorting members outdoors to and from the branch, so you should be comfortable moving between indoor and outdoor settings as needed. Work is structured, process-oriented, and aligned with regulatory and security requirements, with professional attire expected in keeping with a financial services branch setting.
*Job Type & Location*This is a Contract position based out of Portsmouth, VA.
*Pay and Benefits*The pay range for this position is $21.42 - $21.42/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Portsmouth,VA.
*Application Deadline*This position is anticipated to close on May 31, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.