Office Clerk - Pompano Beach

Job Description

Job Description

First Care Home Services is seeking a reliable, organized, and professional Office Clerk to support daily office operations at one of Pompano location. This role includes administrative support, answering phones, assisting with staffing coordination, and helping maintain caregiver and contractor documentation. The ideal candidate is detail-oriented, dependable, professional, and able to multitask in a fast-paced healthcare environment.

Responsibilities

1. Answer and direct incoming phone calls professionally
2. Assist caregivers, and office staff with general inquiries
3. Support daily office and administrative operations
4. Assist with staffing coordination and scheduling support
5. Help process caregiver and nurse applications
6. Assist with onboarding paperwork and contractor documentation
7. Collect, review, and organize personnel and compliance documents
8. Maintain accurate digital and physical files
9. Follow up regarding missing or expired documents
10. Assist with data entry, filing, scanning, and office organization
11. Support management with administrative and office-related tasks as needed
12. Maintain confidentiality of personnel and client information

Qualifications

1. Strong organizational and multitasking skills
2. Excellent communication and customer service skills
3. Good phone etiquette and professional demeanor
4. Ability to work efficiently and meet deadlines
5. Strong attention to detail and accuracy
6. Proficient in Microsoft Office, email systems, and computer applications
7. Ability to work independently and as part of a team
8. Bilingual is a plus, but not required