Dental Practice Manager

Job Description Job Description Tooth Tales Pediatric Dentistry & Orthodontics is seeking an experienced Dental Practice Manager to join our leadership team. We are looking for a motivated, organized, and service-driven professional with at minimum three years of experience in managing a pediatric dental and orthodontic practice who is passionate about creating an exceptional patient experience while supporting a high-performing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring team members, and understands the unique dynamics of pediatric and orthodontic dentistry. You will be the Practice Manager of our Tooth Tales Miramar location which has been in operation since 2009. About Tooth Tales: Tooth Tales is a growing pediatric dental and orthodontic practice committed to providing outstanding care to children and families in a welcoming, compassionate environment. Our leadership team is focused on growth, teamwork, and creating systems that support both patients and staff. Position Overview The Assistant Office Manager will work closely with the Office Manager and doctors to ensure the daily operations of the practice run smoothly. This individual will help lead the front office team, support operational efficiency, and help drive practice growth through excellent patient service and strong administrative oversight Key Responsibilities: Team Leadership Support management in supervising and coaching front office staff Help maintain a positive, collaborative, and accountable team culture Assist with staff training, scheduling, and performance support Practice Operations Ensure efficient patient flow and smooth daily operations Help manage appointment scheduling, cancellations, and no-shows Assist in implementing systems that improve productivity and efficiency Patient Experience Maintain a warm, welcoming, and family-focused environment Address patient concerns and ensure exceptional service Support communication with parents regarding treatment plans and scheduling Financial & Administrative Oversight Support insurance verification, treatment coordination, and collections Monitor production and scheduling to help meet office goals Assist with reporting, tracking KPIs, and identifying areas for improvement Growth & Development Help support referral relationships and patient retention Contribute to strategies that increase case acceptance and practice growth Assist with marketing efforts to promote office culture and community engagement. Qualifications: 3+ years of dental office management experience required Pediatric and orthodontic dental practice experience strongly preferred Strong knowledge of dental scheduling, insurance, and treatment coordination Experience managing staff and supporting team development Excellent communication and leadership skills Highly organized with strong problem-solving ability Ability to multitask and thrive in a busy practice environment Join us as an Assistant Manager where your enthusiasm fuels our success! Bring your leadership talent to a vibrant team committed to delivering exceptional patient experiences. We value energetic individuals who are eager to grow their management skills while making a positive impact every day. What We Offer: Competitive compensation based on experience Supportive leadership and team culture Opportunity to grow within a thriving practice The chance to make a meaningful impact on children’s dental care