Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and is a close-knit team of three who work together in a supportive, family-oriented environment. Before becoming an agent, I had a background in recruiting where I specialized in placing physicians. That experience gave me a strong appreciation for building relationships, identifying talent, and helping people succeed.

I’m a proud Texas Tech graduate and a proud husband and dad. Family plays a big role in my life and influences the culture I’ve built within our office. We stay involved in the community by supporting and participating in multiple charitable organizations. Giving back and staying connected locally is important to both me and our team.

We offer a four-day work week, team-building events, goal-based incentives, and a strong commitment to work-life balance. Creating an environment where people can work hard while still enjoying life outside the office is something I value.

Our culture is family-oriented and supportive. We’re looking for someone who is reliable, coachable, personable, and a self-starter. If you enjoy working with people, taking initiative, and being part of a team that supports each other’s success, this could be a great place to grow your career.

ROLE DESCRIPTION:
Jason Ruiz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.