Office Assistant

Express Employment Professionals Defunct

Job Full Description

Job Opportunity: Office Assistant

We are seeking an organized, detail-oriented Office Assistant to join our team. This role is essential to maintaining smooth daily operations, supporting our staff, and delivering excellent service to our clients.

Key Responsibilities

Office Operations & Administration

Manage mail: Receive daily deliveries and check the mail.
Maintain the workspace: Keep the office clean and organized.
Organize records: Compile, copy, sort, and file office activity records.
Handle phone lines: Answer incoming calls and direct inquiries.
Maintain vehicles: Keep track of van and service records.

Customer Service & Communication

Manage correspondence: Email customers and send timely follow-up emails.
Track communication: Monitor customer emails, sales, and follow-up requests.
Support clients: Answer questions, explain information, take orders, and resolve complaints.
Provide estimates: Prepare accurate work orders and client estimates.

Gage & Lab Support

Sticker gages: Label all in-lab gages following the calibration process.
Generate barcodes: Create specific barcodes for customer gages.
Send calibration reminders: Notify customers about upcoming gage calibration dates.

Financial & Scheduling Assistance

Billing and invoicing: Calculate, prepare, and issue invoices and financial statements.
Bookkeeping support: Assist with accounts payable and receivable operations.
Expense tracking: Collect credit card receipts and match them to monthly statements.
Coordinate calendars: Schedule events, programs, and team work activities.

Compliance & Authorities

Protect data integrity: Notify management of any breaches in confidentiality or ethical violations.
Quality management: Report any observed conflicts with Quality Management System (QMS) policies.

Qualifications & Skills

Software proficiency: Strong knowledge of Microsoft Excel, Word, and Outlook.
Financial software: Direct experience with Intuit QuickBooks Online.
Communication: Excellent written and verbal communication skills.
Execution: Strong multitasking skills and exceptional attention to detail.

Lexington, KY
3212
154 Patchen Drive
Suite 89
Lexington, KY 40517

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Vacancy posted 4 days ago

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