Service Engineer - Marine

Service Engineer Key Responsibilities Accountable for end‑user communication with the customer on‑site marine vessel and the site safety. Resolve complex technical issues including commissioning certifications of elevators and escalators and complex troubleshooting by applying the correct analysis procedures. Perform first visits of unknown equipment coming from competitors or KONE. Responsible for evaluating and assisting the supervisor with the Installation Maintenance handover. Communicate new technical issues found with the equipment that could cause potential safety hazards. Responsible for actively identifying any technical competence gap caused by new equipment in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk. Provide feedback on any repair or adjustment that could reduce call‑outs and actively communicate with Clinical Specialists, Clinical Analysts and Technical Helpdesk. Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Responsible for effectively planning workload in conjunction with the service supervisor. Contribute to the ongoing improvement of the products, methods and safety by providing feedback to the SM (Service Manager) organization and supervisor. Up to 50% international and domestic travel required; this position requires time spent aboard ships at sea. What You Will Need to Be Successful Minimum of a bachelor’s degree or foreign equivalent in Electronics Engineering, Electro‑Mechanical Engineering, or a related field, and 3 years of experience in the position offered or in a similar Engineering position. In lieu of a bachelor’s degree, employer will accept no degree and 7 years of experience in the position offered or in a similar Engineering position; employer accepts any suitable combination of education, training, or experience. Experience must include: 3 years of experience in debugging of printed circuit board assemblies, wiring harnesses, electromechanical assemblies and systems. 3 years of experience with reading, analyzing, and interpreting technical procedures of marine elevator diagrams to provide field support. 3 years of experience identifying European elevator spare parts supply to ensure necessary parts are available for elevator maintenance. 3 years of experience with motion and closed‑loop controls on elevators to fix complex troubles on‑site. 3 years of experience with analog and digital interface control on elevators to fix complex troubleshooting on‑site. 2 years of experience performing annual inspections of European elevators to ensure compliance with local and country regulations. Benefits Competitive salary Flexible work schedule Opportunities to learn and grow Matching 401K Comprehensive health and wellness plans for the entire family Paid holidays and paid time off Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr 6AM City, LLC