HVAC Service Technician

About The Role As an HVAC Service Technician, you'll diagnose, service, repair and maintain residential HVAC systems while delivering an exceptional customer experience. This role is ideal for someone who takes pride in their work, enjoys solving problems and wants to be part of a team that values professionalism, growth and service. Responsibilities Diagnose, service, repair and maintain residential HVAC systems Build trust with customers through honest recommendations and professional service Serve and educate customers so they can make informed decisions about their comfort systems Deliver an exceptional customer experience on every call Accurately document work performed and recommendations made Participate in ongoing training and professional development Represent Shanklin’s values and reputation in every customer interaction Qualifications 1+ year of residential HVAC experience preferred EPA certification preferred Strong diagnostic and troubleshooting skills Excellent communication and customer service skills Positive attitude and willingness to learn Commitment to serving customers at the highest level Team‑first mindset and strong character Valid driver's license with an acceptable driving record What We Offer Competitive pay based on experience, certifications, and performance Performance incentives and bonus opportunities100% employee health insurance paid by Shanklin 50% family health insurance contribution Dental and vision insurance 401(k) with company match Paid time off Tool and boot allowances Ongoing technical training Personal development and leadership coaching Advancement opportunities Additional family‑focused benefits #J-18808-Ljbffr Shanklin Heating and Air Conditioning, LLC