Donations Ambassador Driver

MISSION "Seeking to put God's love into action, Pikes Peak Habitat for Humanity brings people together to build homes, communities, and hope." GENERAL DESCRIPTION As a Donation Ambassador Driver, you are primarily responsible for the safe pickup and drop off of donated merchandise from donors' homes/businesses to the ReStore using ReStore box trucks. This includes ensuring all donors and customers are receiving outstanding service, safety and quality control on all donations is maintained, and all aspects of truck use and maintenance are handled safely and completely. PRIMARY RESPONSIBILITIES Provide superior service to all donors and customers. Promote and maintain a safe and efficient work environment. Maintain an effective and communicative relationship with the ReStore Donations Acquisitions Manager, Donations Coordinator, other ReStore staff, customers and donors. Drive the box truck for donation acquisition and pick-ups. Guarantee safe and prompt loading and unloading of all donors' merchandise on box trucks. Screen all donated products for usability quality control according to the set guidelines of acceptable donations or recyclable material. Inspect, maintain, and complete daily cleaning and "Vehicle Checklist" of ReStore vehicles. Maintain high levels of safety processes and procedures in all areas, including by not limited to, while driving box trucks, using the lift gate, forklift use, and loading and unloading of donated materials. Always maintain awareness of surroundings while driving, especially in receiving, near the front entrance, or in recycling areas. Represent Habitat in a positive manner with a comprehensive understanding of Pikes Peak Habitat for Humanity ReStore's mission. Track metrics from product and merchandise from the ReStore Donations Acquisition Manager. Provide leadership and discretion when on route with the Driver Assistant to ensure that all pick-ups are safe and completed on time. GENERAL DUTIES Provide donation receipts to donors and maintain organization of donation receipts and donor zip codes. Openly communicate with Receiving Associates about pickups and take the lead on unloading trucks from donation pickups with the assistance of volunteers and Receiving Associates. If provided a company phone, the Donation Ambassador Drivers must be available for communication with both the Donations Acquisition Manager and other ReStore management throughout the workday. Safely operate a forklift upon certification. Keep all storage areas neat and organized. Perform daily cleaning, straightening, and organizing of the Donation Center and outdoor sales lot to maintain an efficient, neat, and comfortable work and shopping environment for all staff, volunteers, and customers. Cross-train with other positions to support when needed, including but not limited to working in the receiving area, processing merchandise, and working on the sales floor. Any other duties assigned. REQUIRED SKILLS/ EXPERIENCE Minimum 2 years of experience driving scheduled delivery routes preferred. Excellent customer service working with all donors and clients Active listening and communication skills Ability to move and lift 75 lbs. unassisted. Ability to safely climb in and out of the cabin and box of a box truck. Ability to work 8 hours with considerable walking, lifting, standing, bending, kneeling, and reaching. Punctual, dependable, self-starter, and team worker. High school diploma or equivalent required. Must provide proof of personal car insurance coverage. Must provide proof of a valid driver's license and maintain a good driving record. PHYSICAL DEMANDS While performing the duties of this job the employee will be required to stand; walk; sit; get in and out of vehicles; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and or move up to 75 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All potential employees must be able to pass a Criminal Background, Sexual Offender, and Motor Vehicle Report (MVR). All potential employees must have a valid driver's license. #J-18808-Ljbffr