Senior IT Technical Program Manager

About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end‑to‑end, AI‑powered robotic and software platform. The company reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies, applying next‑gen technology, high‑density storage and machine learning to solve complex distribution challenges. Responsibilities Partner with IT leadership, business owners, architecture, security, finance, and vendors to ensure program plans are technically sound, realistic, and aligned to business priorities. Own scope, schedule, budget, dependencies, and delivery outcomes for multiple strategic IT programs. Facilitate cross‑functional program reviews and executive updates, clearly communicating status, risks, mitigation plans, and decisions required. Act as the primary program lead and escalation point, ensuring strong stakeholder alignment and timely resolution of roadblocks. Lead multidisciplinary IT teams through the full program lifecycle: strategy, design, implementation, deployment, and operational transition. Drive execution of enterprise IT initiatives, including infrastructure and cloud platforms (hybrid / multi‑cloud), enterprise applications (ERP, CRM, HR, Finance, Supply Chain), cybersecurity, identity, compliance, and risk programs, data platforms, integrations, and analytics solutions. Coordinate delivery across internal teams and external vendors / system integrators. Manage complex dependencies across applications, infrastructure, security, data, and business processes. Proactively identify and mitigate technical, operational, and organizational risks. Own cross‑program issue tracking, root‑cause analysis, and corrective action planning. Ensure timely delivery of key program artifacts such as program plans and roadmaps; architecture and dependency documentation; requirements, design, and validation documentation; cutover, change management, and operational readiness plans. Champion process & execution excellence, fostering a culture of transparency, accountability, and disciplined execution across IT delivery teams. Ensure adherence to IT governance, SDLC, change management, and security controls. Continuously improve program management standards, tooling, and reporting to scale execution. Drive consistent use of agile, hybrid, or waterfall delivery methods as appropriate to the program. Qualifications Minimum 8 years of experience delivering complex IT or technology programs. Minimum 5 years in a Technical Program or Senior Program Management role. Proven experience leading enterprise‑scale IT programs spanning multiple domains (infrastructure, applications, security, data). Strong understanding of modern IT architectures including cloud, integrations, security, and enterprise platforms. Experience managing large system implementations, migrations, or transformations. Demonstrated success working in matrixed organizations and influencing without direct authority. Experience managing vendor‑led and globally distributed teams. Proficiency with Jira, MS Project (or equivalent), PowerPoint, Excel, Word, and Visio. Excellent communication, executive presence, and stakeholder management skills. Strong problem‑solving mindset with ability to navigate ambiguity and competing priorities. Bachelor’s degree in Information Systems, Computer Science, Engineering, or related discipline. Additional Requirements Up to 10% travel may be required. Employees must have a valid driver’s license and ability to travel to customer or company locations as needed. The employee will own a corporate credit card and manage expenses for reimbursement. Compensation & Benefits Base salary range: $150,000.00 – $206,800.00 (actual offer may vary). Compensation also includes medical, dental, vision, disability, 401K, PTO, and other benefits. Equal Opportunity Employer Symbotic is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. #J-18808-Ljbffr Symbotic LLC