Medication Reconciliation Technician - Full Time, Sign-on Bonus!

Job Description POSITION SUMMARY: Under the supervision of the Pharmacy Technician Supervisor, and according to department policies and procedures and guidelines, the Medication Reconciliation Technician will assist pharmacists in obtaining a list of the most accurate prior to admission medications by interviewing patients and consulting with their outpatient pharmacies. The Medication Reconciliation Technician will obtain medication histories in the Emergency Department as well as in the inpatient areas. Through performing medication histories, the Medication Reconciliation Technician plays an integral role in helping to prevent medication errors caused by inaccurate or incomplete information. The technician will be expected to provide exemplary service to other internal customers at BMC, as well as embody BMC’s values in all interactions with patients and colleagues. This position will rotate through days, evenings, weekends, and holidays. Position: Medication Reconciliation Technician (Certified Pharmacy Technician III) Department: Inpatient Pharmacy Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Obtains medication histories on all assigned patients during scheduled shifts Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary Communicates medication-related issues to all appropriate health care professionals Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history Provides exemplary customer service to Boston Medical Center staff and patients Delivers exceptional care to patients with empathy and respect Maintains the confidentiality of all designated hospital and patient information at all times Conforms to Boston Medical Center’s standards of conduct so that the best possible customer service and patient care experience is provided: Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner Takes corrective action to improve performance on problem areas Follows established hospital infection control and safety procedures Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals Performs other related tasks as needed/as assigned Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this: Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives. Hold self and others to the highest ethical standards, and act with honor above all. Must adhere to all of BMC’s core values. JOB REQUIREMENTS EDUCATION: Requires a high school diploma or equivalent. Associate's Degree or Bachelor's Degree preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must be registered as a Pharmacy Technician with the MA Board of Pharmacy. Must also have national certification (CPT) from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT) EXPERIENCE: Work requires 4 years pharmacy technician experience. Prior experience with sterile (IV) compounding is preferred. JOB BENEFITS FOR ELIGIBLE POSITIONS: Sign on bonus Competitive pay Highly subsidized medical, dental, and vision insurance options 403(b) retirement plan Tuition reimbursement and generous employee discounts Supportive work environment with a focus on training, professional development, and growth ABOUT THE DEPARTMENT: Employment at Boston Medical Center entails more than a mere job obligation. It represents an opportunity to enact meaningful change in line with our mission of delivering exceptional care without exceptions. As a nationally acclaimed leader in promoting health equity, nursing excellence, and more, BMC remains unwavering in its dedication to enhancing the well-being of our community in Boston and beyond. Our commitment to providing exceptional care to all, including our employees, has earned us recognition as a premier employer and an exemplar workplace. At BMC, a strong sense of collaboration and unwavering support for our staff form the foundation, recognizing that exceptional patient care can only be achieved when our personnel are also well-cared for. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Compensation Range: $26.92- $37.74 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips