Center Manager

Job Description

Job Description

Mountain View PACE, part of the One Senior Care family, is growing across Kentucky. With locations already serving Pikeville and Corbin, we’re excited to expand into Ashland, Hazard, and Morehead, bringing compassionate, person-centered care to more older adults and creating meaningful opportunities to serve in these communities.

Are you an experienced Operations Leader passionate about providing services to seniors supporting the care they deserve?

Are you interested in leading a team of both clinical and front-line professionals to provide the best all-inclusive care possible?

If so, you may be the perfect fit for our One Senior Care family of businesses — including LIFE-NWPA, Mountain View PACE, and Buckeye PACE.

Job Summary:

As a Center Manager, you are responsible for the daily operations of the center and the coordination of all care delivered to participants. You lead the interdisciplinary team, oversee systems and processes, and ensure the center operates smoothly, safely, and in compliance with program requirements.

This role is ideal for a decisive, analytical leader who thrives in a fast-paced environment, manages multiple priorities at once, and maintains strong control of work from start to finish. You are expected to set clear expectations, identify issues quickly, and drive results while maintaining high standards of quality and accountability.

Schedule:

First shift, full-time hours. Specific work hours will be established in consultation with your supervisor.

Benefits:

• Eligible to earn up to $24,000 annually through the Triad Incentive Plan
• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Duties and Responsibilities:

• Provide overall leadership and direction for all center operations and disciplines, including clinical, therapy, social services, personal care, clerical, and transportation staff.
• Oversee the coordination and delivery of participant care, ensuring services are timely, accurate, and person-centered.
• Lead interdisciplinary team processes, including care planning, daily coordination meetings, and follow-up actions.
• Maintain strong oversight of center systems, workflows, and performance metrics to ensure efficiency and compliance.
• Make independent, well-reasoned decisions to address operational, staffing, or participant care issues.
• Manage the center budget and participate in regular financial reviews with leadership.
• Collaborate with clinical and outreach teams to support participant onboarding and continuity of care.
• Build and maintain relationships with community partners, vendors, and referral sources to support program growth.
• Ensure timely completion of reports, documentation, and required operational tasks.
• Communicate participant changes clearly and promptly to appropriate team members.
• Participate in quality improvement initiatives and required leadership training.

Supervisory:

• Collaborates and/or coordinates hiring, coaching, and managing subordinate leaders and center staff.
• Leads and engages staff to promote a positive culture among all centers.
• Partners with Training, Quality, and HR teams to plan for organizational education in-services to ensure continual staff competence, skill building, and development.

Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed.

What Makes You a Great Fit:

• Confident, decisive leader who maintains control of complex operations.
• Highly analytical and detail-oriented, with the ability to spot issues and correct them quickly.
• Comfortable working independently and making calculated decisions without relying heavily on consensus.
• Direct, clear communicator who values accuracy, efficiency, and accountability.
• Organized and structured, with the ability to manage multiple priorities at once.
• Focused on results, quality, and continuous improvement.

Education and Experience:

• Bachelor’s degree or equivalent relevant experience.
• Experience working with frail or elderly populations, or willingness to complete required training.
• Strong organizational, communication, and supervisory skills.
• Prior experience in program or facility start-up is a plus.
• CPR and First Aid Certification (or willingness to obtain after hire — we’ll provide the training!)

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to drive a motor vehicle.
• Sits, stands, bends, lifts, and move intermittently during working hours.
• Is subject to lifting, carrying, and supporting Participants.
• Occasional day and overnight travel to regional training, meetings and events.

Join Us!

At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, connected, and at home.

One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.