Customer Experience Manager
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HoverVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Manager in New York, NY vacancy
$112,000 - $181,000 per day
...DESCRIPTIONThis is a Series A AI-native employee management platform that runs itself payroll,... ...upstream before they ever surface to a customer. Backed by $25M from Sound Ventures, Y... ...person who decides what great customer experience looks like, builds the team to deliver...Suggested$135k - $167k
...Hover's Inbound Customer Experience Team Leadership OpportunityHover's Inbound Customer Experience team is one of the company's most consistently... ...80% of inbound conversations on every channel. You'll manage the day-to-day health of the outsourced operation hands-on,...SuggestedFull timeWork at officeLocal areaFlexible hoursShift workAlmaz Capital
New York, NY10 hours ago- The Affluent Banking team is focused on managing the Affluent business and innovating the... ...an increasingly competitive and dynamic customer segment. It is critical that we create a... ...compelling offering and seamless customer experiences.As a Customer Experience Manager on the...Suggested
$27 - $32 per hour
...environment. We are seeking a dedicated, service-focused Hourly Floor Service & Guest Relations Manager to co-lead service alongside another manager and ensure a warm, seamless experience for every guest.Position Overview:This is a hands-on, floor-based role ideal for someone...SuggestedHourly payPart timeShift workNight shiftWeekend workAfternoon shiftPalma NYC
New York, NY26 days ago$155k - $220k
...in complex environments, stay close to customers and the work, and build systems that scale... ...are looking for a Director of Customer Experience to build and lead the organization responsible... ..., leading a team of Technical Account Managers and Customer Experience Managers...SuggestedWork at officeWork from homeFlexible hours2 days per weekSocket
New York, NY2 days ago- ...care deeply about delivering value for customers, improving a little bit every day, and using... ...for a seasoned Director of Customer Experience — an experienced operator who owns the full... ...into a single CX function, build and manage regional teams and their managers, and act...Work at officeLocal areaFlexible hours
Sauce
New York, NY10 hours ago $50 - $60 per hour
...drive impactful change and enhance the customer journey for a leading organization? Aquent... ...client seeking a dynamic Project Manager to bridge critical gaps between business... ...opportunity to directly influence customer experience initiatives, ensuring seamless communication...Hourly payTemporary workFor contractorsFlexible hoursSkill Corp
New York, NY3 days ago- Job Title Get new jobs like this in your inbox We'll email you when Hover posts a job like this one. Create alert indicates a required field Hover
- ...CX Project ManagerWe are seeking a highly organized and customer-focused CX Project Manager to support the delivery and execution of a high-impact customer experience (CX) program within a Fortune 500 company. In this role, you will serve as the operational backbone of...
OGC Global
New York, NY10 hours ago $95k - $150k
RADAR seeks a Senior Manager of Customer Experience in New York, NY. This role focuses on leading a team to support the implementation and adoption of RADAR’s technology in retail environments. Responsibilities include managing customer relationships, driving operational...$250k
...000,00 - $500 000,00Category: Product Management and Development, ExecutiveCompany: CitiCiti... ...the United States, serving millions of customers across a broad portfolio of branded, co... ...card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's...Full timeTemporary work- ...Head of Client Experience About the Company Travel company delivering exceptional experiences... ...Experience with a strong background in customer-facing leadership to spearhead the... ...record in leading service operations, managing escalated customer concerns, and a strong...Remote work
$85k - $110k
The Customer Experience Manager is the operational backbone of the Customer Experience department. You are the person who makes sure the team shows up, performs, and improves every day. You will own the people, the vendor relationships, and the performance outcomes that...Remote workShift work$132k - $163k
...and a shared commitment to serving our customers, communities, and each other. We believe... ...Why Hover wants you Hover's Customer Experience team is at an inflection point. We've built... ..., data structures, knowledge management, integrations, evaluations, etc. Deep...Full timeFor contractorsWork at officeLocal areaFlexible hours- Title: Customer Experience Systems Manager Location: Remote | Flexible C2C not available | No third-party suppliers About Workerbee Workerbee is the AI-powered platform for trusted, modern hiring. We connect companies with the right mix of enterprise-proven experts and...Permanent employmentFull timeContract workPart timeRemote workFlexible hours
$27.7 per hour
Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY Join to apply for the Customer Experience Manager (Brand) - Victoria's Secret - Atlantic Terminal - Brooklyn, NY role at Victoria’s Secret & Co. Description A Victoria’s Secret &...Local areaImmediate startFlexible hoursNight shiftWeekend work- Catbird NYC is seeking an Associate Director of Customer Experience to own the full CX function. You will lead high-touch conversations with customers in the morning and dive into processes in the afternoon to remove bottlenecks. You will shape the CX strategy, partner...Day shift
- ...backend systems to crafting intuitive user experiences, we are pushing boundaries every day.... ...a strategic, data-obsessed Director of Customer Experience to lead and elevate our... ...enforce service level standards, workforce management practices, scheduling, capacity models,...Temporary workRemote workFlexible hours
$170k - $180k
HHAeXchange is hiring a Director of Customer Experience in New York City for a hybrid role. Lead the design and execution of an AI-powered engagement model to drive product adoption at scale across customers and products. You will own the strategy and be hands-on with tooling...- ...high-growth technology company transforming how businesses manage customer engagement and operational workflows. Backed by experienced... ...businesses. They are looking for an experienced Director of Customer Experience to lead the next evolution of their customer organization....
- Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions. You'll be... ...with stakeholders. The ideal candidate has 6-8 years of experience in customer research, proficiency in qualitative and quantitative...
- Lightning AI in New York City is seeking a Director of Customer Experience to build and lead the team delivering value to customers across onboarding... ...the CX function, guiding a global team of Technical Account Managers and Customer Experience Managers while aligning with product...
- T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This role involves designing comprehensive measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance...
- ...come join the team! What’s the role? Lead the end-to-end customer experience strategy across all customer touchpoints, ensuring customer... ...customer-centric culture across all functions. Customer Journey Management Map and continuously refine end-to-end customer journeys (...Local area
- HHAeXchange is seeking a Director of Customer Experience to own AI-powered, automated engagement across the customer base. You will design systems from onboarding to risk intervention, lead a team, and actively build tooling and data workflows in a hybrid NYC environment...
- ...explore new frontiers, create unforgettable experiences, and build a legacy that inspires... .... You'll be the chief architect of our customer support and platform integrity infrastructure... ...and support vendor landscape (case management and enforcement platforms, bot and...Relocation packageFlexible hours
$66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP CDP is a... ...Customer Success function is responsible for the customer experience from onboarding through to the delivery of a seamless customer...Full timeWork at officeLocal areaCdp Global
New York, NY1 day ago- ...we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion... ...initiatives aimed at increasing appointments and encouraging customers to return in-store for personalized, and increased one-to-one...Full timeLocal area
$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive... ...heavy support environments, with deep knowledge of quality management, workforce planning, and vendor performance optimization Strategic...Full timeWork at officeWork from homeFlexible hours$70k - $110k
Vetcove is seeking a Customer Support Manager to enhance customer experience and manage a support team. You will lead efforts to improve processes, onboard new associates, and ensure excellent service through various channels. The ideal candidate has over 3 years of experience...
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