Multi-Site Service Supervisor (Grant Central)

Job Description

Job Description

ABOUT REDPEAK

RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. We loved Colorado then and we love Colorado now. We know where old charm lives amid breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we're agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we're able to bring people together.

We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

POSITION SUMMARY

The Multi-Site Service Supervisor is responsible for overseeing the overall maintenance, functionality, and appearance of a designated group of properties within RedPeak's portfolio. This role ensures that all maintenance operations—including preventative maintenance, service requests, safety compliance, and contractor management—are executed to RedPeak standards. Provide a proactive approach to problem solving and team member development. Collaborates with other departments and identifies areas for improvement and efficiency.

WHAT YOU'LL DO

• Supervise maintenance and housekeeping staff, as well as outside contractors.

• Coach, mentor, and develop team members through one-on-one meetings, training sessions, and performance feedback.

• Support recruiting, onboarding, and ongoing skills development for maintenance team.

• Set and manage employee schedules, inspection routines, and training plans.

• Model RedPeak's core values and ensure all maintenance procedures and SOPs are consistently followed.

• Oversee daily maintenance operations, ensuring efficient scheduling, prioritization, and timely completion of service requests and unit turns.

• Manage inventory, parts, and materials to control costs and minimize downtime.

• Utilize current systems to conduct move out inspections through the make ready process to achieve the RedPeak standard for the unit turn process.

• Perform routine property inspections, promptly addressing safety and appearance issues and ensure work is properly documented in our systems.

• Diagnose and resolve maintenance issues, providing cost-effective, long-term solutions.

• Perform and oversee maintenance tasks across electrical, HVAC, plumbing, and other building systems.

• Manage preventative maintenance programs to ensure compliance with local, state, and federal regulations.

• Monitor the quality of vendor and contractor work.

• Maintain high standards of professionalism, appearance, and safety for maintenance of staff.

• Oversee security systems, access controls, and key management for residents, staff, and vendors.

• Conduct regular inspections of vacant units, common areas, and restricted spaces to identify and address safety or security issues.

• Provide and monitor PPE for each property and ensure all maintenance team members are following best practices for workplace safety.

• Deliver exceptional customer service and ensure resident issues are resolved promptly and professionally.

• Monitor service request dashboards to maintain RedPeak's standard.

• Communicate clearly and courteously with residents via all channels.
• Promote a positive, professional, and solution-oriented environment for residents and team members alike.

WHAT WE'RE LOOKING FOR

• Ability to lift and move heavy objects.

• Comfortable working for extended periods on feet, in confined spaces, and outdoors.

• Must have reliable transportation and a valid driver's license.

• Must be able to participate in on-call rotation and snow removal as needed.

• High School Diploma or equivalent required; technical degree or equivalent experience preferred.

• Certified Pool Operator (CPO) and EPA Section 608 Type II (Universal preferred).

• Strong knowledge of HVAC, electrical, and plumbing systems.
• Minimum 5 years of experience in multifamily property maintenance.

Position Details

Schedule: Monday-Friday, 8:30am-5pm on-call rotation as needed

Pay: $36.00-$38.00/hour plus bonus potential

Multi-Site (6 Buildings); 380 units. Office located at: 1000 Grant St. Denver CO 80203

• Great benefits, including full medical, dental, vision, employer-paid short-term disability
• Monthly Maintenance Bonus
• Competitive 401(k) with company match ; fully vested at day one of eligibility
• 16 PTO days, 13 Paid Holidays
• 30% Rent discount
• RedPeak Student Debt Repayment Program
• 50% or up to $75 monthly health club reimbursement and wellness programs
• Cell Phone Reimbursement
• Team Member Recognition Program
• Advanced Maintenance Training Center
• Company paid EPA and CPO certifications

RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.

Full compensation packages are based on candidate experience and certifications.

Pay Range:

$36—$38 USD