Housekeeping Supervisor

Job Summary The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio. The Housekeeping Supervisor will be responsible for leading daily cleaning operations, inspecting rooms for quality standards, and training staff to ensure high quality according to Marriott standards. The Housekeeping Supervisor reports to the Housekeeping Manager. Essential Functions Assist the Housekeeping Manager with implementing the key control system for the housekeeping department Monitor all rooms to include appliances, furniture, room supplies and general appearance of rooms to ensure the appearance of luxury hotel standards Conduct daily inspections for all arriving VIP guests Ensure lobby, guest hallways, back of house and housekeeping areas are cleaned and well organized at all times Retain detailed inventory of all needed housekeeping supplies and amenities for supply ordering Ensure guest confidentiality, privacy and security by correctly following hotel procedures Motivate, coach, and counsel Room, House, and Lobby Attendants Monitor work orders and submit to Maintenance Department according to procedures Respond to all guest requests, situations, complaints and accidents presented to housekeeping in an attentive, courteous and efficient manner Empowers team members to provide an exceptional guest experience Assist with preparing housekeeping team weekly schedule Greet and welcome all guests in public areas Qualification Standards Education & Experience Housekeeping experience required Hospitality/hotel experience strongly preferred Bilingual English/Spanish speaker strongly preferred Strong communication and customer service skills Physical and Mental Demands Ability to stand and be on feet extended periods of time Ability to lift up to 25 pounds Ability to work a variety of shifts, including weekend and evening Ability to work independently, take direction, and provide direction to others What's In It For You? Medical, Dental, and Vision Insurance * Paid Time Off * 401(k) Plan + Company Match Discounted Employee Meals Marriott Hotel discounts worldwide Career Growth - We promote from within! * For full time employees #J-18808-Ljbffr The Karol Hotel