Project Coordinator

Job Description

Job Description

Title: Project Coordinator
Operating Company: Dorse & Company
Location: Spokane, WA
FLSA Status: Non-Exempt
Salary Range: $28.00-$32.00 per hour

About:
Dorse & Company - A member of the AIR Control Concepts family.
As an HVAC distributor for the Pacific Northwest, we approach each project by learning as much as we can about our customers’ needs. Then, we apply decades of HVAC supplier experience, lean on our specialized teams for expertise and create the right solution. Service doesn’t stop at the sale. Shipment tracking, follow-up and jobsite delivery are standard procedures in a job well done by Dorse.
Bob Dorse started Dorse and Company in 1965 as a manufacturer’s distributor of HVAC products and one of the “original” Greenheck representatives. In 1995, after 30 years of service, Bob Dorse sold the company to Will Leahy and Fred Ford. In 2011, Will Leahy became the sole owner of Dorse, where he continues to cultivate the core values that make it a special place to work and do business today.
With 300 years of collective HVAC experience, the Dorse team has a deep understanding of the commercial HVAC industry that is unmatched in our market.

Click here to view our website: About - Dorse & Company - HVAC Distributor

Job Description:
Dorse & Company is looking for a Project Coordinator to join our team. This individual will work to support account management services for our contractor customers by managing and completing the order management process.

Essential Duties and Responsibilities:

• Develop and maintain product knowledge and order entry procedures for all products.
• Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction.
• Assist the Account Managers in ensuring the project is managed to the right quality standards and completed efficiently and on time.
• Order equipment from manufacturers and process returns accurately and efficiently.
• Track and communicate project milestones, lead times, and delivery schedules to contractors and internal teams.
• Process change orders, verify pricing and scope adjustments, and update project documentation as required.
• Coordinate shipping/logistics with manufacturers and customers.
• Ensure that key information and data is effectively shared and appropriately retained.
• Interface with multiple stakeholders, including but not limited to accounting, estimating, account managers, customers and vendors.
• Complete workflow of project information and order management.
• Attend relevant meetings to support customer orders
• Interact with accounting to reconcile invoices and making order corrections.
• Participate in team meetings and product training to enhance industry knowledge.

Additional duties may be assigned as needed to support business operations; however, such duties will be reasonable, job-related, and consistent with the scope, level, and classification of the position.

Experience and Requirements:

• Business, Construction, Architecture, or a related field education from a college or university. Relevant work experience will also be considered in lieu of a degree.
• Minimum of (2) years professional experience in project controls or administration within the construction industry.
• Strong collaboration and relationship building skills.
• Communicate effectively with internal personnel and external customers.
• Able to perform in a high-transaction business. Strong ability to multi-task.
• A problem-solving mindset.
• Expert in Microsoft Office.
• Oracle software, vendor selection software and Bluebeam experience are a plus.

Benefits:
We offer a competitive and comprehensive benefits package, including: 

• Health & Wellness –  Medical, dental, vision, and life insurance coverage to support your well-being.   

• Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.   

• Work-Life Balance –  Paid time off (PTO), paid holidays, and an employee assistance program (EAP).   

• Professional Development –  Ongoing training opportunities and support for continuing education. 

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.

The Company complies with disability laws and provides reasonable accommodations to qualified individuals.

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