HIM Specialist I

Health Information Management

This position is responsible for all aspects of processing protected health information (PHI) in all formats. This includes, but is not limited to:

• Record maintenance
• Record storage and retrieval
• Scanning and indexing
• Record analysis
• Deficiency reporting
• Processing requests for records from both internal and external customers

This position requires a professional attitude in the execution of all duties, along with knowledge of and conformance with federal, state and accrediting agency standards.

Specific duties are determined by the work setting or patient population served; however, in all positions, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams.

We organize work around each patient's condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams.

Skills

Level I

• Communicates with all departments and staff in a professional manner.
• Responds to customer requests promptly and appropriately.
• Follows up when necessary to make sure customer needs are met.
• Utilizes all available resources (technology/people) to optimize the patient experience.
• Work is completed timely and meeting quality expectations.
• Is a resource for care team to resolve access to patient records concerns or needs.
• Is knowledgeable about ROI, scanning, indexing, and deficiency management processes.
• Is able to effectively prioritize work based on need and timing, including scanning of records related to upcoming appointments.
• Consistently follows all current department and organizational guidelines and workflows, including:
• Sorting
• Scanning
• Indexing
• Release of Information (ROI)
• Utilizes critical thinking skills to identify errors in patient medical records, identify any duplication and take corrective actions to avoid errors in the medical record.
• Demonstrates high attention to detail and uses appropriate tools ensuring all patient information is accurate.
• Demonstrates accuracy in sorting, scanning, indexing and analysis.

Education & Experience

Required

• High School Diploma/GED

Preferred

• 1 year related experience
• 1 - 3 years of progressive HIM experience
• Student in an AHIMA accredited program
• RHIT, RHIA, CCA or CCS certification
• Advanced education (Associate or Bachelor's degree)