Restaurant Manager | FOH Hospitality Leader

JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We’re looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it’s your chance to take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we’ll provide the platform and tools. Why you’ll love working with us A culture rooted in Passion, Respect, Integrity, Determination, Excellence Real ownership mentality — lead your restaurant like it’s your own Strong bonus potential tied to sales, guest experience, and profitability Dining discounts for you (and your favorite people!) Health & commuter benefits Career growth across our Rosa Mexicano family What you’ll do Lead With Hospitality Create regular guests — you are the tone-setter for Warm Latin Hospitality Coach your team to anticipate guest needs and create unforgettable moments Handle guest feedback with care, urgency, and grace Ensure our brand story — from Chef Josefina Howard’s legacy to our tableside guacamole — is alive in every shift Own Your Business Drive sales through smart floor leadership, upselling culture, and local store marketing Manage labor, scheduling, and productivity to hit financial targets Monitor PMIX, check averages, and guest counts to grow revenue Control costs while protecting quality Build & Develop Your Team Recruit, hire, and train FOH team members with RM standards Lead inspiring pre-shifts and ongoing training Coach Salesmanship daily Foster a culture of accountability, teamwork, and celebration Recognize great performance — because appreciation drives retention Execute With Excellence Maintain service steps, sanitation standards, and DOH compliance Ensure clean, organized dining rooms and bars — never walk past a napkin Communicate constantly with BOH and bar teams Protect brand standards for food, beverage, and presentation Lead responsible alcohol service Skills & Qualifications 2+ years restaurant management experience preferred Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics) Excellent communication and leadership skills Comfortable in a fast-paced, high-energy environment Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus) Flexible schedule — evenings, weekends, holidays Ability to stand/walk for extended periods Ability to lift up to 40 lbs Comfortable working in both dining room and bar environments Benefits Competitive salary + performance bonus Health, dental, vision options Paid time off Dining discounts Career growth opportunities across Rosa Mexicano #J-18808-Ljbffr National Harbor - Rosa Mexicano