E-Commerce Operations Specialist

Job Description

Job Description

$20–$25 per hour | Full-Time | On-Site | Fayetteville, ARWe are looking for a smart, analytical, and adaptable E-Commerce Operations Specialist to work closely with the owner of a growing e-commerce and manufacturing company.This is an intentionally broad role for someone who wants to learn how an e-commerce business actually operates. You will gain hands-on experience across Amazon, digital advertising, analytics, SEO, product listings, creative content, reporting, and business operations.A major purpose of this position is to help monitor the business, identify problems and opportunities, investigate what is happening, and complete projects that would otherwise require the owner's time.You do not need to already be an expert in Amazon, advertising, or e-commerce. We are more interested in finding someone who is analytical, curious, organized, comfortable with technology, and capable of learning quickly.Growth OpportunityThis role is designed to provide broad exposure to the business during your first 6–12 months.As you develop experience and demonstrate your strengths, there may be an opportunity to move into a more specialized position with increased responsibility and compensation.Potential areas of specialization could include:Amazon advertising and marketplace growthBusiness analytics and reportingE-commerce managementSEO and listing optimizationCreative and content strategyOperations and process improvementAutomation and systemsThe specific path will depend on your performance, interests, abilities, and the needs of the business.What You'll Work OnYour responsibilities may include:Reviewing Amazon sales and advertising performanceHelping manage and optimize Amazon PPC campaignsIdentifying campaigns, products, keywords, or metrics that need attentionMonitoring sales, conversion rates, advertising costs, inventory, and profitabilityCreating and maintaining recurring reports and dashboardsInvestigating unexpected changes in business performanceImproving Amazon and other marketplace product listingsPerforming keyword research and SEO analysisHelping improve product titles, descriptions, images, video, and A+ ContentResearching competitors and marketplace opportunitiesAssisting with new product launches and existing product optimizationCoordinating projects with designers, photographers, freelancers, vendors, and other team membersHelping improve internal processes and documentationWorking with Amazon, Etsy, Shopify, Walmart, eBay, and other e-commerce platformsUsing Excel, spreadsheets, software, and AI tools to improve efficiencyResearching problems and presenting relevant information so decisions can be made quicklyAssisting with production or fulfillment during occasional busy periodsTaking on a variety of business projects based on current prioritiesWhat We're Looking ForYou may be a strong fit if you:Are analytical and enjoy working with numbers and dataAre highly organized and detail-orientedNotice when something does not look right and want to understand whyLearn new software and systems quicklyAre comfortable working with spreadsheetsCan research and investigate problems independentlyCommunicate clearly and can summarize what you findAre comfortable managing several different types of projectsEnjoy variety rather than doing exactly the same task every dayAre willing to jump in and help where neededAre interested in e-commerce, Amazon, digital marketing, analytics, or business operationsA college degree is not required.We care more about your ability to learn, solve problems, and take initiative than about a specific educational background.Helpful ExperienceExperience in any of the following is helpful, but not required:Amazon Seller CentralAmazon PPC or digital advertisingE-commerce marketplace managementExcel or Google SheetsBusiness reporting or data analysisSEO or keyword researchProduct listing optimizationShopify, Etsy, Walmart Marketplace, or eBayGraphic design or creative project coordinationInventory or fulfillment operationsManufacturing or productionAI tools and automationWe do not expect one candidate to have experience in all of these areas.What Success Looks LikeAs you learn the business, you should become increasingly capable of identifying what deserves attention without waiting for someone to point it out.For example, you might identify:A product whose sales have unexpectedly declinedAn advertising campaign whose costs are increasingA listing whose conversion rate has changedAn inventory issue that could lead to a stockoutA marketplace fee that appears incorrectA competitor making a significant changeA process that is consuming unnecessary timeAn opportunity to improve a product or listingYou would investigate the issue, gather the relevant information, handle what you can, and bring important findings to the owner's attention.The goal is for you to become a trusted source of information and execution within the business.ScheduleFull -timeMonday through FridayNormal business hoursOn-site in Fayetteville, ArkansasCompensation$20–$25 per hour, depending on experience and qualifications.BenefitsMedical insuranceDental insuranceVision insurancePaid time off401(k)About UsWe are an e-commerce and manufacturing company that creates and sells personalized and non-personalized products online.We sell through Amazon and other major online marketplaces and also manufacture and fulfill many of our own products.Because we handle both the e-commerce and operational sides of the business, this position provides exposure to the entire process-from advertising and product listings to analytics, inventory, production, and fulfillment.If you enjoy solving problems, learning new things, working with data, and seeing the direct impact of your work, this role offers an opportunity to develop a broad business skill set and potentially grow into a more specialized career path.