Ford Recall Technician
Way Scarff Ford
Ford Recall Technician (Flat Rate) Way Scarff Ford & Isuzu – Auburn, WA Way Scarff Ford & Isuzu has proudly served the community since 1922 and continues to grow as one of the region's leading Ford dealerships. We are currently seeking an experienced Ford Recall Technician to join our team. This position is designed for a technician who excels at performing recall repairs accurately, efficiently, and in compliance with Ford Motor Company standards. Position Overview The Ford Recall Technician will be responsible for completing Ford safety recalls, customer satisfaction programs, field service actions, and warranty-related repairs. This is a flat-rate position with performance-based bonus opportunities for technicians who consistently achieve high productivity, quality, and compliance standards. The ideal candidate has previous Ford dealership experience, understands Ford's warranty and recall processes, and can effectively navigate Ford's diagnostic and repair systems while maintaining a high level of accuracy and attention to detail. Responsibilities
- Perform Ford safety recalls, customer satisfaction programs, and field service actions in accordance with Ford Motor Company procedures.
- Follow all Ford repair instructions and documentation requirements.
- Utilize Ford diagnostic equipment, service publications, and computer systems to complete repairs accurately.
- Ensure all recall repairs meet Ford quality and compliance standards.
- Complete required inspection documentation, photographs, and warranty coding when applicable.
- Verify recall eligibility and confirm repairs are properly completed before vehicle release.
- Maintain productivity while delivering exceptional quality and accuracy.
- Work closely with service advisors, warranty administrators, and parts personnel to ensure efficient repair completion.
- Maintain a clean, safe, and organized work area.
- Stay current on Ford recall procedures and service information updates.
- Previous Ford dealership technician experience required.
- Strong understanding of Ford warranty and recall processes.
- Experience using Ford diagnostic equipment and software systems.
- Ability to read, understand, and follow Ford service publications and repair procedures.
- Strong computer skills and attention to detail.
- Ability to work independently with minimal supervision.
- Excellent time management and organizational skills.
- Valid driver's license with an acceptable driving record.
- Reliable transportation.
- Commitment to quality workmanship and customer satisfaction.
- Flat-rate compensation structure.
- Performance-based bonus incentives.
- Consistent recall workload with earning potential tied to productivity and quality.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Ongoing Ford training and development opportunities.
- Employee discounts.
- Stable, family-oriented work environment.
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