Member Services Representative
Planet Fitness
Member Services Representative
As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create raving fans by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
Your responsibilities include:
- Ensuring our club is super clean because our members value this and we're known for that too.
- Finding new and current members to join the fitness trainer in fitness classes.
- Impressing new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits!
- Helping the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
- Being a leader! Be passionate love what you do! Have fun and invite members to do the same!
- Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
- United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
What you'll bring to the table:
- Birthdate that confirms you are a minimum of 18 years of age.
- Passion for helping others.
- Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
- On-time dependability because you know people are counting on you.
- High School diploma or GED equivalent.
Physical demands include:
- Must be able to occasionally lift, push, or pull at least 50 lbs.
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
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