Crew Member (Pizza Maker & Expeditors) -4348

Crew Member (Pizza Maker & Expeditors)

Falls Church, Virginia, TM Washington, LLC

Job Description

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.

Essential Job Functions:

1. Prepares a variety of pizzas and other menu items.
2. Measures ingredients required for specific items being prepared.
3. Follows procedures for safe food preparation, assembly and presentation.
4. Helps with bagging and tagging orders
5. Running food out to customers cars or delivery drivers
6. Greets customers in person or via phone and takes order professionally and promptly.
7. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
8. Avails chances to "up-sell" additional products
9. Masters Point of Sale (POS) computer systems for automated order taking.
10. Communicates clearly and positively with management and team members.
11. Handles currency and credit transactions quickly and accurately.
12. Builds loyal customers through friendly interactions and consistent appreciation.
13. Resolves complaints promptly and professionally.
14. Cleans, stocks and restocks work stations and display cases.
15. Transfers supplies and tools between storage and work areas.
16. Packs, weighs, and labels products as required.
17. Ensures supervisor is aware of food shortages.
18. Adheres with all quality standards, principles, guidelines and policies
19. Performs other duties as assigned.

Company Wide Responsibilities:

• Promotes company policies and advocates for Team Washington
• Assures proper attendance and actions
• Provides and receives positive feedback and/or constructive criticism
• Maintains good communication with co-workers
• Serves as a resource for co-workers
• Cross-trains, learns how role interacts with other departments
• Works with manager and management to solve problems, providing suggestions as needed
• Maintains clean and organized work area, taking ownership of surroundings
• Maintains appropriate confidentiality in information

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be no less than Sixteen (16) years of age
• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
• Superb ability to multi-task
• Ability to function in a dynamic, fasted paced environment
• Ability to adjust to changing priorities
• Ability to enter orders using a computer keyboard or touch screen
• Ability to take orders over the counter or phone
• Ability to work independently and as part of a team
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change

Additional Information

All your information will be kept confidential according to EEO guidelines.