Security Guard

Security GuardAt Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people's lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year.The Security Guard is responsible for maintaining a safe and secure environment for Greenwich House and its constituents. This position plays a crucial role in safeguarding assets, ensuring the safety of staff, constituents, and visitors, and upholding the organization's commitment to providing a safe and secure atmosphere. The Security Guard will be required to stand, walk, or patrol for extended periods and must have the physical ability to respond to emergencies quickly.This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.ResponsibilitiesAccess ControlMonitor and control access to the Center for Healing, ensuring that only authorized individuals enter the facility.Verify the identity of visitors, issue visitor passes and maintain visitor logs.Security PatrolConduct regular patrols of the premises, including interior and exterior areas, to deter and detect security threats.Respond promptly to security incidents, emergencies, and alarms.SurveillanceUtilize surveillance equipment, such as cameras and monitors, to monitor activities and areas of concern.Report any suspicious activities or security breaches to the appropriate authorities.Emergency ResponseAssist in developing and implementing emergency response plans and procedures.Act swiftly and calmly in emergency situations, such as fire alarms, medical emergencies, or security breaches.Conflict ResolutionInteract with staff, constituents, and visitors in a professional and courteous manner.Effectively resolve conflicts and address disruptive behavior when necessary.Security ReportingMaintain accurate and detailed security logs and incident reports.Report security-related incidents to the Security Supervisor/Manager/Director of Safety and Security and/or law enforcement as required.Safety ChecksPerform safety checks on equipment, doors, and windows to ensure they are secure and functional.Report any maintenance issues or safety hazards to the appropriate personnel.CollaborationCollaborate with other staff members, including administrative and facilities teams, to address security and safety concerns.Training and ComplianceAttend training sessions and stay up to date with security protocols and procedures.Comply with all applicable laws, regulations, and organizational policies.Attend training on dealing with individuals who may be experiencing withdrawal symptoms, managing potentially volatile situations, maintaining the confidentiality of patients and zero tolerance for Fraternization.Perform other tasks and special projects as assigned by the direct supervisor.What You'll BringHigh School diploma or equivalent is preferred.8 Hour Pre-Assessment Training.16 Hour on the Job Training (OJT).Valid New York State Security Guard License.Excellent communication and interpersonal skills. Ability to remain calm and composed in high-stress situations; highly trainable.Physical fitness and the ability to perform security patrol duties.Basic computer skills for monitoring surveillance equipment (if applicable).Previous Hospital/Clinic security experience is preferred.Employment DetailsDepartment: FacilitiesLocation: Onsite - 623 Broadway, New York, NY/All Greenwich House sitesSchedule: Monday - Thursday, 9:00 AM - 5:00 PM; Friday, 11:00 AM - 7:00 PM; Flexibility RequiredFLSA Classification: Non-ExemptEmployment Type: Full-TimeReports To: Assistant Director of SecurityUnion Representation: Non-UnionSalary RangeThe expected hourly rate for this position $20.00. This rate reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.BenefitsGreenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.Equal Employment Opportunity & AccessibilityGreenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are also committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact Human Resources.