Operations Support Specialist

Operations Support Specialist

The Public Health Infrastructure Grant (PHIG) at the Rhode Island Department of Health (RIDOH) is seeking an Operations Support Specialist to work across three complex strategy areas: Workforce Development, Foundational Capabilities, and Data Modernization.

Job Responsibilities

• Assist with complex tasks involved in the implementation and administration of the PHIG grant, a unique, cross cutting funding opportunity that supports all divisions and programs at RIDOH.
• Organize and maintain official electronic files in MS Teams/SharePoint to ensure information is easy to find and cataloged for reference in the future.
• Assist with the purchasing and procurement of goods and services that support the goals of the PHIG grant.
• Study and analyze operational procedures and prepare detailed and comprehensive reports of findings and recommendations.
• Assist with coordination and communication with other states PHIG teams.
• Coordinate the flow of work across PHIG strategy areas and various program within the agency.
• Track projects through execution and completion – elevate issues that need follow up.
• Attend conferences and meetings on behalf of the executive leadership team and take notes.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Superior attention to detail.
• Must be able to multitask and prioritize.
• Flexibility and comfort working as part of a team and independently in a dynamic environment where priorities may shift.
• Strong understanding of government administration, process, and procedures.
• Must be comfortable working in SharePoint.
• Familiarity with JIRA preferred.

Education and Experience

• Required Education gained through successful completion of at least two years of academic study in an accredited institution of higher education.
• Experience gained through employment in a government assisting a high-level official performing complex administrative and supportive tasks involved in the implementation and administration of major projects and programs that had effect on all large divisions, departments or agencies.