Room Service Attendant

Room Services Attendant

Part of the incredible experience at Quinn's Hot Springs Resort are the relaxing and luxurious rooms we have available for our guests. Whether they are staying in one of our river-view cabins, canyon cabins, mountain-side cabins Glacier Lodge, or the Andre J Melief River Lodge, we take pride in making sure their room adds to the enjoyment of their Quinn's experience.

Our mission is happiness. Our Room Services Attendants definitely play a huge role in this by ensuring that the guest rooms are clean and ready for them at the end of the long day. Working in a fast-paced but efficient manner, this team is responsible for ensuring that all rooms pass inspection for cleanliness and restocking before moving on to the next room. This is an hourly position plus a bonus incentive program.

Schedule is 9:00 a.m to 4:30 or 5:00 p.m. This team works on a very specific timeline to get rooms cleaned and ready for the next guest at 4:00 p.m. daily check-in.

Wage is $17.00 per hour to start PLUS a bi-weekly bonus based off of performance/tasks that is equal to $2-$3 per hour. Wage review at 6 months!

Room Services Attendants (RSA) are responsible for:

• Cleaning all areas of the room including bathroom, kitchen, sleeping area, and living areas.
• Removing all bedding, replacing with clean bedding.
• Sweeping, mopping, and vacuuming all floors. This also includes sweeping and cleaning porches and rugs in entrances.
• Gathering all discarded items, dumping trash.
• Cleaning bathroom counters, toilets, floors, showers, and tubs.
• Cleaning kitchen areas including counters, refrigerators, microwaves, coffee press, and sinks.
• Dusting, cleaning all surfaces, making sure all items are placed in correct locations.
• Restocking/refilling items as needed.
• Ensuring everything in the room is in good working condition.
• Working with a team to clean assigned number of rooms daily within a specific timeframe.

Required Skills/Abilities:

• Teamwork attitude is a must.
• Willingness and ability to collaborate with other departments.
• Ability to work in a very fast paced environment.
• Excellent verbal communication skills and listening skills.
• Must be honest and trustworthy.
• Exceptional attention to detail.
• Multi-tasking, time management, and organizational skills.
• Ability to maintain composure and positive attitude during extremely busy times.
• Willing/able to work flexible schedules, including weekend.

Experience:

• None required; however, past experience = higher starting wage.

Physical Requirements:

• Capable of being physically active for long periods of time.
• Ability to be on your feet for long periods of time.
• Able to lift up to 35 lbs unassisted.
• Ability to lift beds for changing bedding.
• Ability to regularly bend, stoop, lean, and twist your body.
• Ability to go up and down stairs on a regular basis.

Benefits:

• Group Health Insurance for FT employees (30+ hrs per week)
• Dental and Vision Insurance
• PTO for FT employees (32+ hrs per week)
• 401(k) Retirement with company match
• Holiday Pay
• Aflac
• FREE Soaking for employee and a guest
• FREE lodging benefits
• Meal benefits
• Rewards & Recognition
• Employee Referral Program
• Gym Reimbursement
• Discount pricing in the gift shop and coffee shop
• ...and MORE