Route Technician

About Accel Entertainment Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locally‑focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third‑party local and regional establishments across ten states. We serve licensed non‑casino locations and also own and operate brick‑and‑mortar casinos and a racino venue. Job Summary The primary responsibilities of this position include, but are not limited to, the execution of daily collection team operational needs. Collection operational needs will include VGT collections, Redemption Terminal (RT) replenishments, and all other areas of cash movement. These activities are performed on video gaming/amusement equipment owned and operated by the Company in contracted establishments; the role requires enforcing established rules and procedures to protect employees and customers and assisting in other areas as needed. Duties and Responsibilities Provide and maintain an exceptional customer experience with location staff and patrons. Be timely and punctual for both work and route schedule. Communicate and maintain proper equipment needs for route teams and collection vans. Deliver and collect cassettes/cans to and from customer locations per the assigned route schedule, using a company provided vehicle. Unload and deliver cassettes/cans to the processing room following route. Drive efficiently and effectively during scheduled routes. Assist with additional replenishments (RT or ATM), VGT collections, or any other cash item needs. Apply knowledge of the working components of equipment (VGTs, RTs, ATMs, amusement devices, etc.). Effectively communicate with the leadership team about any challenges seen on route. Suggest ways to improve route efficiencies. Organize warehouse space within working area; proactively prepare needs for next day routes. Assists with fleet needs for collection vehicles. Lend support to other Collection Regions when staffing needs arise. Other duties as assigned to meet the operational needs of the Collection Region. Qualifications Minimum of 21 years of age. A valid driver’s license and maintenance of a satisfactory driving record. Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board. Proficiency with Microsoft Suite, Salesforce, and Outlook. Flexible and willing to work long hours; requires availability for weekends. Overtime approved to meet operational needs. Commitment to being reliable for scheduled shifts and being on time. Excellent ethics and integrity. Excellent customer service skills. High attention to detail. Self‑motivated and quick learner. Ability to adapt and understand working components of machines and provide service while on site. Professional demeanor. Physical Demands and Work Environment • Sit for prolonged periods

• Calculate figures and amounts.
• Drive during the scheduled route.
• Work weekends.
• Stand, walk, sit, utilize hand and finger dexterity, climb, balance, bend, stoop, kneel, or crawl frequently.
• Talk or hear continually.
• Lift 10–25 lbs occasionally.
• Lift/push cargo or warehouse material ranging between 25–65 lbs frequently.
• Vision: close, distance, peripheral, depth, adjust or focus when operating company vehicles and equipment.
• Exposure to wet/humid conditions, moving mechanical parts, outside weather, and moderate noise level.

Compensation and Benefits Base Pay Range: $23.00 per hour (low and high end of anticipated base salary range). Base salary will depend on qualifications, experience level, and skillset. Benefits are voluntary and include medical, dental, vision; life, AD&D, critical illness, and hospital insurance; short‑ and long‑term disability; identity/legal protection; and access to FSA and HSA accounts. Full and part‑time employees may contribute to traditional and/or Roth 401(k) plans. Employee Assistance Program (EAP) offers counseling on mental health, finances, adult care, disability, and grief. Equal Opportunity Statement Accel Entertainment is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr ACCEL ENTERTAINMENT