Branch Manager

Branch Manager

Location: Burnsville, MN

Schedule: Monday - Friday

Compensation: Competitive Base Salary + Bonus

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we've built our foundation on service, trust, and a commitment to providing professional-grade solutions that keep our customers running strong.

We offer the broadest selection of high-quality products from top suppliers in the industry-backed by tool repair services, reliable expertise, and a passion for helping contractors, builders, and manufacturers succeed.

At SouthernCarlson, Our Promise Means More™-because how we serve matters just as much as what we deliver.

Position Overview

We're hiring a Branch Manager to lead daily operations, financial performance, and customer service excellence at our branch. This position is ideal for a strong leader who thrives on developing teams, optimizing branch performance, and driving results through collaboration and service.

As Branch Manager, you'll oversee personnel, sales, inventory, and distribution processes while maintaining a culture of safety, accountability, and respect.

What You'll Be Doing

• Lead and promote a positive, customer-focused culture across all departments.
• Foster collaboration and strong communication between teams, encouraging a proactive "How Can I Help?" mindset.
• Provide coaching, guidance, and accountability to support employee and team success.
• Meet regularly with department managers to review performance, workload, operational challenges, and business priorities.
• Monitor department metrics, lead times, productivity, and service levels to identify opportunities for improvement.
• Utilize data and key performance indicators (KPIs) to drive operational excellence and achieve business goals.
• Establish and monitor performance goals for departments and team members.
• Partner with Regional Operations and Sales leadership to develop and execute operational strategies.
• Support managers in resolving employee relations and operational issues while promoting leadership accountability.
• Maintain oversight of scheduling, workflow, and resource allocation to ensure customer commitments are met.
• Ensure company equipment, vehicles, and assets are properly maintained through effective preventative maintenance programs.
• Champion continuous improvement initiatives that enhance efficiency, teamwork, and customer satisfaction.

You May Be a Good Fit If You Have:

• Proven leadership experience in operations, distribution, manufacturing, logistics, or a related environment.
• Strong ability to lead cross-functional teams and influence positive outcomes.
• Experience using metrics, reporting, and data analysis to drive performance.
• Excellent communication, coaching, and problem-solving skills.
• Ability to balance strategic thinking with hands-on operational leadership.

• Strong commitment to customer service, employee development, and continuous improvement.
• Clean driving record (DMV report required)
• Professional appearance consistent with the construction industry
• Industry and product knowledge preferred
• Bachelor's degree and/or 3+ years of experience in a related leadership role

What Success Looks Like

• High-performing teams that work collaboratively across departments.
• Improved operational efficiency and productivity through data-driven decision-making.
• Strong communication and accountability throughout the organization.
• Consistent achievement of customer service, delivery, and operational goals.
• Well-maintained equipment and assets that support reliable operations.

Why You'll Love It Here

Competitive Compensation - Base salary + bonus

Collaborative Family Culture - Team-first environment built on trust and respect

Career Growth Opportunities - We promote from within and support long-term success

Comprehensive Benefits:

• Health, Dental, Vision
• 401(k) with Company Match
• Paid Time Off and Holidays

Our Core Values - OUR PROMISE MEANS MORE™

• Respect - We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together.
  
  Integrity - We go above and beyond to help customers and employees and do what's right to resolve issues.
  ⚙ Teamwork - We support and encourage one another while working together to deliver a top-notch customer experience.
  
  Family Environment - We're a nationwide company with a local, family-like feel at every branch.