Network Technician

Network TechnicianThe Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments.Essential FunctionsManages and configures network systems to meet the organization's needs.Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points.Performs routine maintenance on network devices and ensures proper function.Monitors network performance, troubleshoots and diagnosis issues.Implements and monitors security measures to ensure security of the network.Provides support for hardware and software, installing, updating, troubleshooting network equipment.Assists customers providing instruction on proper use of equipment.Manages and prioritizes work orders, maintaining documentation and resolves issues timely.Assists with setup and maintenance of user accounts, permissions and access controls.Provides on-call and after hours support.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.QualificationsAssociate Degree in Information Technology, Computer Science, or a related field requiredIndustry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred2-4 years of experience with PC and hardware preferredKnowledge, Skills and AbilitiesAbility to understand and explain complex technical information.Ability to troubleshoot customer issues.Verbal and written communication skills.Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms.Ability to implement and troubleshoot network infrastructure devices.Knowledge and understanding of security risk management, IT security, and infrastructure.Ability to cater to the needs of multiple stakeholders.Troubleshooting skills of network functions such as security, servers, and routing.Knowledge of electronics, computing systems, and software development.Ability to work with a cross functional team.Knowledge of various operating systems and platforms.Licenses and CertificationsCCNA - Cisco Certified Network Technician preferred orMCDST - Microsoft Certified Desktop Support Technician preferredJob InfoJob Identification 163187Job Category Information TechnologyDegree Level Some CollegeJob Schedule Full timeJob Shift DayLocations 7565 Dannaher Dr, Powell, TN, 37849, US