Dining Room Manager
The Union League of Philadelphia
Dining Room Manager - Liberty Hill- Grays Restaurant
Reports to: Food and Beverage Director. Supervises: Assistant Dining Room Managers, Intern, Servers, bartenders, bussers, hosts, halfway house attendants.
Objective: The Dining Room Manager is responsible for the overall leadership and operation of the club's restaurant and dining spaces, ensuring exceptional standards of hospitality, service, appearance, and cleanliness at all times. This position oversees daily restaurant operations, leads and develops the front-of-house team, manages service execution, and works closely with culinary and club leadership to deliver an elevated member and guest experience. The Dining Room Manager is expected to lead by example, maintain strong operational and financial oversight, and create a culture centered around professionalism, teamwork, and outstanding service.
Responsibilities:
- Managerial presence on floor during service hours.
- Communicates between front of house and back of house.
- Leads the interviewing, selection, onboarding, training, and supervision of all dining room staff while supporting a smooth and welcoming hiring and orientation process for new team members.
- Follows and enforces the sequence of service techniques including but not limited to: delivering drinks, ordering food, coursing, and firing food.
- Inspects overall room for cleanliness and works with property leadership on preventative maintenance.
- Inspects tabletops to ensure neat, clean, and orderly presentation.
- Verifies that all side work is assigned and completed.
- Strives to learn members' names and preferences. Builds rapport with new members and existing members.
- Manages member and guest requests and ensures members are directed appropriately.
- Checks emails and updates reservations daily. Forecasts proper flow using SevenRooms to provide exceptional service.
- Completes an end of the shift report for respective sales areas and ensures accuracies. Compares actual numbers to budget. Reviews financials with manager weekly.
- Attends monthly manager meetings and contributes ideas. Has excellent foresight with respect to knowing what is going on in the club, companion amenities, and Montgomery County.
- Develops and measures interesting ways of promoting and marketing dining functions.
- Executes events in the dining room such as action stations, golf related events, happy hours, live music, tailgates, and specialty dining.
- Assists leadership with all marketing content.
- Understands or possesses a willingness to learn about golf operations as they relate to food and beverage. Takes a vested interest in the clubhouse and golf course.
- Develops rapport with the golf staff and reviews the tee sheets.
- Willingness to adapt to Union League culture and to learn about other League companion amenities.
- Flexible schedule based on business and event needs; required to work evenings and weekends.
- Supports and works in all F&B outlets, pending service levels between the dining rooms and banquet events.
- Other duties to be determined.
Skills:
- Self-directed and proactive
- Work well with other employees, including chefs and dining staff
- Even-tempered
- Hiring
- Training
Position Requirements:
- 3 years of dining management experience
- Food and beverage knowledge, including wine
- Ability to communicate and work cross-functionally within the League as well as members, vendors, and clients.
- Proficient in Microsoft Windows/PC. Ability to learn computer programs such as Outlook 365, Jonas, Sevenrooms and ADP
- Bending and lifting required as well as the ability to stand for extended periods of time
- Nights, holidays, weekends
- Must have open availability for all meal periods including nights, weekends and holidays/flexible work schedule.
- Liberty Hill has several mandatory workdays for banquet staff. 2026 dates listed below:
- Easter, Sunday, April 5th- All Staff
- Spring Ball Saturday, April 11th- All Staff
- Mother's Day, Sunday, May 10th- All Staff
- Member-Guest, Thursday-Saturday June 18th, 19th & 20th
- Independence Day Celebration Wednesday, July 1st- All Staff
- Thanksgiving, Thursday, November 26th- All Staff
- Santa & Grinch Brunch, Sunday, December 20th- All Staff
Benefits and Compensation
Salary is open and commensurate with qualifications and experience. The club offers an excellent benefits package.
- Employee meals
- Energetic, multi-faceted, team-oriented work atmosphere
- Exposure to a national market
- Opportunities for promotion from within
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Tuition Reimbursement
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