Training Manager

Job Description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

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This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

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Wage: $18.00 per hour+ incentives, varies based on job performance

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Location: 1125 N Scottsdale Rd. Scottsdale AZ 85257

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What You’ll Get:

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• Up to 40% off the base rate of any standard Hertz rental
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• Paid Time Off
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• Medical, Dental & Vision plan options
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• Retirement programs, including 401(k) employer matching
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• Paid Parental Leave & Adoption Assistance
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• Employee Assistance Program for employees & family
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• Educational Reimbursement & Discounts
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• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
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• Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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What You’ll Do

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• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
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• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
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• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
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• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
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• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
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• Build the skills needed to grow into future leadership opportunities within Hertz.
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What We’re Looking For

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• Must be at least 20 years old
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• Valid driver’s license required
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• Flexible availability, including nights, weekends, and holidays as needed
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• Customer service, sales, retail, hospitality, or other professional experience preferred
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• Strong communication, computer, multitasking, and time management skills
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• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
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• Ability to work in a fast-paced, customer-facing environment
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• Professional appearance and reliable attendance
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