Voice Data Communications Engineer, SME

Overview

The Work

The Voice Data Communication Engineer, SME will provide technical direction, engineering expertise, and support across a variety of communication domains, including the planning, designing, development, installation, testing, and maintenance of large communications networks. This entry-level position will allow you to leverage foundational skills while gaining hands-on experience and professional growth within a dynamic environment.

This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Responsibilities

Key Responsibilities

• Network Design & Development: Assist in planning, designing, and developing large-scale voice and data communications networks to meet performance, security, and scalability requirements.
• Installation & Infrastructure Support: Participate in the installation and deployment of voice/data communication systems, ensuring adherence to organizational and industry standards.
• Testing & Troubleshooting: Conduct thorough testing and troubleshooting of communication network components to ensure reliable functionality and optimal performance.
• Maintenance: Support the maintenance and repair of network infrastructure, addressing and resolving issues to ensure uninterrupted operation of communication systems.
• Technical Documentation: Assist in preparing detailed documentation, network configurations, and system procedures to support ongoing operations and future upgrades.
• Collaboration: Work closely with cross-functional technical teams to coordinate activities and implement communication solutions that align with business needs.
• Industry Best Practices: Apply engineering knowledge to meet organizational goals while ensuring compliance with industry standards and best practices.
• Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.
• Develops, operates, and maintains voice, wireless, video, and data communications systems.
• Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function.
• Other duties as assigned.

Qualifications

Qualifications - Here's What You Need

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or a related field is preferred, but equivalent practical experience may be considered.
• At least 10 years of relevant work experience in voice/data communications engineering is preferred

but not required for candidates with certifications and strong technical aptitude.

• Once of the following certifications are required:
  • BICSI Registered Communications Distribution Designer or Cisco Certified Design Expert.
• Top-Secret Clearance is required.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Preferred Qualifications:

• Foundational understanding of voice and data communication technologies, protocols, and standards (e.g., VoIP, TCP/IP, SIP).
• Ability to analyze, interpret, and resolve network issues efficiently.
• Strong communication and collaboration skills to work effectively with diverse teams.
• Interest in developing skills in large communications network environments.
• Familiarity with network and telecommunication tools and diagnostic utilities (hardware and software).

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• May require lifting and moving hardware equipment weighing up to 50 pounds.
• Some tasks may involve standing, bending, or working in confined technical spaces.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.