Service Advisor

Service Advisor — Gerry Lane CDJR (Zachary, LA)At Gerry Lane, our Service Advisors own the customer's experience from the moment a vehicle rolls onto the drive line. You'll be the first face our customers see—greeting owners, explaining the repair process, coordinating technician scheduling, and making sure every visit leaves a lasting impression. Our goal is simple: make every customer a customer for life.New to the automotive industry? No problem. If you've built your skills in customer service, retail, restaurants, or hospitality, we'll give you the training to succeed here.Gerry Lane Enterprises has proudly served the Baton Rouge area for decades. When you join us, you're backed by a family-owned name our community trusts—and the same top-notch service and value that keeps customers coming back.Are you ready to:Break into the automotive industry with paid training and room to grow?Deliver a customer experience people remember?Earn competitive pay in a workplace with real culture?If so, we want to talk to you.What We OfferCompetitive compensation with bonus incentivesFlexible schedulesPaid training401(k) with company matchHealth, dental & vision insuranceA great team culture that promotes from withinWhat You'll DoManage the flow of the drive lane, ensuring prompt, courteous, and effective serviceOwn the customer's experience from check-in through pickupProvide concierge-level support for every inquiry, by phone or in person, so no customer falls through the cracksKeep technicians' time consistently sold and productiveDistribute and coordinate work efficiently across the shopWhat You BringPrior customer-facing experience (service advisor experience a plus)Strong organization, time management, and communication skillsA friendly, professional, well-groomed presenceClean driving recordWillingness to complete a pre-employment background check and drug screenReady to build your career with a name Baton Rouge trusts? Apply today.