Senior Workers' Compensation Adjuster - Arizona

Workers' Compensation Claims Adjuster – Arizona

The Workers' Compensation Claims Adjuster works within a Claims Team under direct supervision and develops the knowledge and skills necessary to conduct thorough investigations, determine compensability, evaluate losses, negotiate settlements, and manage a caseload of workers' compensation claims. This role includes participation in a structured training program, one-on-one mentoring, and hands-on experience. The Adjuster also supports service delivery for mid-sized and/or large commercial accounts.

If you're looking for more flexibility this role can also be a temporary contract position.

Responsibilities

• Investigate new workers' compensation claims by reviewing First Reports of Injury and supporting documentation; identify and initiate appropriate contact with injured workers, employers, medical providers, and witnesses to gather necessary information.
• Develop and implement action plans based on claim facts, jurisdictional requirements, best practices, and internal protocols.
• Manage a caseload of Arizona workers' compensation claims, including evaluating compensability, determining liability, and assessing exposure.
• Establish and maintain accurate reserves in accordance with company guidelines and regulatory standards.
• Coordinate and monitor medical treatment, return-to-work efforts, and overall claim progression.
• Negotiate settlements within designated authority limits and in compliance with Arizona statutes and regulations.
• Determine coverage and communicate decisions clearly to policyholders, claimants, and other stakeholders.
• Maintain timely and accurate claim documentation, including file notes, plans of action, and status updates.
• Collaborate with legal counsel, nurse case managers, and other internal/external partners as needed.
• Ensure all claims handling activities comply with Arizona workers' compensation laws and company standards.
• Proactively manage claims to control costs, mitigate risk, and drive timely resolution.

Qualifications

• Strong interpersonal, analytical, and negotiation skills.
• Ability to communicate clearly and concisely with varying levels of stakeholders.
• Proven ability to build and maintain professional relationships.
• Demonstrated success in a professional or customer-facing environment (insurance or claims experience preferred).
• Ability to gather, analyze, and interpret information to make sound decisions.
• Bachelor's degree or equivalent experience preferred.
• Knowledge of workers' compensation laws, insurance coverage, and medical terminology is a plus.
• Arizona workers' compensation adjuster license (or ability to obtain) preferred or required depending on employer guidelines.

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences, Canon can improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email View email address on click.appcast.io