Store Manager (Esthetician Focus)
$28 - $32 per hourFACE FOUNDRIÉ
Operations Responsibilities:
Demonstrates high standards in customer service
Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales
Identifies opportunities for growth such as, staffing, scheduling and coaching
Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
Conduct regular performance reviews and provide constructive feedback to enhance team performance
Create and maintain staff schedules to ensure adequate coverage during peak hours
Responsible for store's inventory
Helps forecast sales, growth trajectories and expansion plans.
Financial Management
Collaborate with the store owner to develop and manage the salon budget.
Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
Implement strategies to achieve sales targets and profitability goals.
Customer Service
Oversee the delivery of high-quality services and ensure client satisfaction.
Address client issues and concerns, providing resolutions in a timely and professional manner.
Maintain a positive and welcoming environment for clients and staff.
Training and Servicing
Responsible for performing services on guests and leading by example
Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
Responsible for identifying the professional development needed for each staff member
Ensures all technical service and product trainings are attended
Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
Marketing
Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones.
Coordinate and promote special events, promotions, and collaborations to increase salon visibility.
Assist with Social Media as needed
Job Type: Full-time
Availability: Nights and Weekends are required
License: A California Esthetics License is required
Experience: Minimum 1 year of Salon Manager experience is required
Pay: $28-$32 per hour + gratuities + commissions + performance bonuses
$18.5 - $28.67 per hour
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