PATIENT FINANCIAL SERVICES REPRESENTATIVE

Job Description

Job Description

Patient Financial Services Representative

Business Office

Full-time: 80 Hours per pay period. Monday – Friday, 9:00 a.m. – 5:30 p.m.

Position Summary – Business Office – Patient Financial Services Representative – Full Time

Sparta Community Hospital is seeking a dedicated and organized individual to join our Business Office team as a Patient Financial Services Representative.

At Sparta Community Hospital, we're dedicated to providing essential medical services to individuals in the communities we serve. By joining our team, you'll have the opportunity to make a significant impact on the lives of those in need.

The Business Office at Sparta Community Hospital plays a vital role in ensuring the financial health of the Organization by maximizing revenue collections and minimizing bad debt. By doing so, the Business Office plays a key role in supporting the Organization’s mission of providing quality healthcare services to the community. The Patient Financial Services Representatives act as patient advocates, assisting patients regarding their balances and works closely with other Patient Financial Services Representatives in a team environment.

As patients often have questions about their bills, insurance coverage and payment options, the Business Office Team serves as a point of contact for patients, providing assistance and resolving billing issues to ensure a positive experience and maintain patient satisfaction.

In addition to our exceptional patient care, we prioritize continuous improvement and innovation. By investing in the latest technologies, our staff have access to the tools they need to deliver the best possible outcomes.

At Sparta Community Hospital, we value our employees as our greatest asset. Our generous and competitive benefits package supports your health and wellbeing, allowing for an ideal work/life balance.

As an employee of Sparta Community Hospital, benefits include but are not limited to:

• 144 HOURS OF PAID TIME OFF IN YOUR FIRST YEAR , and it just goes up from there! We acknowledge that you earn your time off! We do not segregate PTO into "separate buckets" that create use it or lose it situations.
• PTO PAY OUT AT THE END OF THE YEAR . Whether you take a payout at the end of the year or take the time off for yourself – your time is your time.
• ADDITIONAL PAID TIME OFF for Jury Duty, Short-Term Disability, Long-Term Disability.
• EDUCATION. Looking to advance your career? Sparta Community offers various opportunities for loan and tuition assistance.
• PAID LIFE INSURANCE POLICY to protect you and your family in case of unforeseen events.
• HEALTH, DENTAL, AND VISION INSURANCE that provide you with quality care and affordable options. We are very proud of our ability to offer employees affordable health care coverage. Over 80% of current employees rank our benefits package as "excellent"!
• RETIREMENT PLAN . We provide 4% of an employee’s wages to their retirement fund each year! In addition, all employees have the option of contributing to a 457(b) plan.
• PROFIT SHARING . We understand that our employees are the reason that we succeed, that's why in addition to your regular retirement plan contribution, we share our profits with our employees through additional retirement contributions. Over the last several years, we have been averaging a pension bonus around 5% of annualized wages to further invest in our employees’ future.
• Flexible Schedules that allow you to balance your personal and professional responsibilities.