Sr. Director, Quality
$180k - $230kEbro Electronic GmbH
- # Sr. Director, QualityBewerbenremote type: Hybridelocations: Charlotte, North Carolinatime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49343Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.A core responsibility of the role is to develop and execute a global quality strategy that standardizes best practices while enabling versatility across diverse regions and product lines. This includes setting enterprise quality policies, governance structures, and key performance indicators; leading transformative initiatives to reduce defects, cost of poor quality, and warranty exposure; improving customers’ and channel partners’ experience; and ensuring compliance with regulatory and industry standards. The Sr. Director of Global Quality partners closely with engineering, operations, supply chain, commercial and service teams to drive upstream quality, strengthen supplier performance, and accelerate problem resolution through data-driven insights and advanced analytics.The role is also responsible for leading the Xylem Quality Council, a federated team of quality experts embedded within our segments, fostering a high-performance community of practice. Through strong leadership and cross-functional collaboration, the Global Quality Leader will work with this team to build organizational capability in critical areas such as data analysis, root cause problem solving, design for reliability, and quality systems management. This individual serves as a key advisor to senior leadership, providing transparent reporting on quality performance and risks while championing a culture of accountability, continuous improvement, and operational excellence across the enterprise.**Primary Responsibilities*** **Define and lead the enterprise quality strategy and framework**—Establish global standards, governance, and metrics that integrate design, manufacturing, supplier, and field quality into a cohesive operating system aligned with business objectives. Responsible for leading and maintaining the Quality pillar within the Xylem Production System.* **Drive execution and performance improvement**—Lead initiatives to reduce defects, cost of poor quality, and warranty exposure while improving customer satisfaction through data-driven insights, root cause problem solving, and continuous improvement.* **Strengthen end-to-end product and process quality**—Partner with engineering, operations, and supply chain to embed quality upstream (design for reliability), enhance supplier performance, and ensure robust, scalable manufacturing processes.* **Build and lead a global quality organization**—Coordinate and develop a federated team of quality experts across regions and business units, fostering a high-performance community of practice and enhancing enterprise capabilities.* **Provide governance, risk oversight, and executive transparency**—Ensure compliance with regulatory and industry standards, proactively manage quality risks, and deliver clear, actionable reporting and insights to senior leadership.**Key Competencies and Skills*** Enterprise quality systems leadership* Cross-boundary collaboration and communication* Matrix management; leadership through influence* Lean continuous improvement mindset* Customer focused* Change leadership and transformation* Executive presence and communication**Qualifications*** Bachelor’s Degree in engineering, manufacturing or a related technical field* 15–20+ years of progressive experience in quality, manufacturing, engineering, or operations within industrial or complex product manufacturing environments* 10+ years in leadership roles managing multi-site or global teams* Proven track record of leading global quality transformations and implementing standardized business or quality systems across multiple areasPreferred:* Master’s Degree in Business Administration* Quality certification (ASQ, ISO lead auditor, etc.)* Lean certification (Six Sigma Green/Black Belt, Shingo, etc.)Location: Charlotte, NCThe salary range for this position is $180,000 to $230,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.#LI-SUTTONMOORE Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
- J-18808-Ljbffr Ebro Electronic GmbH
Vacancy posted 1 day ago
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