Claims Analyst - Workers' Compensation

Brinks Texas License #C00550 About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. JOB SUMMARY The Brink's Company is looking for a Claims Analyst to support the development, implementation, and oversight of its risk management, claims handling, and insurance programs, with a primary focus on Workers' Compensation. This role will serve as a strategic partner in managing claims administered by multiple third‑party administrators (TPAs), ensuring compliance, financial accuracy, and timely resolution. The position requires cross‑functional collaboration and availability across time zones. ROLE RESPONSIBILITIES Claims Oversight & Strategy Actively manage and oversee open Workers' Compensation claims with the TPA's and carriers. Review and challenge reserve recommendations, develop resolution strategies, and coordinate alignment with internal authority and financial exposure. Monitor claim activity for timely and compliant handling, including escalation of high‑exposure or complex claims to Sr. Manager, Risk Management & Insurance. Reserve & Financial Coordination Collaborate with TPAs and internal stakeholders to confirm reserves are accurate, justified, and aligned with actuarial methodology. Support actuarial reviews, accruals, and financial reporting by interpreting claim reserve data and identifying trends. Compliance & Reporting Confirm claims handling practices comply with applicable state regulations, carrier expectations, and internal policies. Complete data requests for monthly/quarterly reports, allocations, renewals, audits, and ad hoc analysis. Incident Response & Claim Administration Oversee daily incident reporting to TPAs and act as a resource to Brink's locations and management when incidents occur. Support intake processes and ensure proper documentation and triage of new claims. Litigation & Documentation Support Coordinate with assigned outside counsel, adjusters, branches, safety, and operations teams to compile and produce relevant documents for litigated cases. Liaise with external counsel, adjusters, and carriers to support case strategy and resolution. Return‑to‑Work & Injury Management Partner with Branches, Human Resources, Absence team, and Safety to support return‑to‑work initiatives and injury management strategies that reduce claim duration and cost. Stakeholder Engagement Maintain strong relationships with insurers, TPAs, brokers, consultants, vendors, and internal departments. Support cross‑functional initiatives and contribute to continuous improvement of risk and claims programs. Best Practices & Innovation Identify, evaluate, and implement industry best practices in claims and risk management. Recommend process improvements and technology improvements to streamline operations. SKILLS & EXPERIENCE 5-7 years Workers' Compensation experience in claims, insurance, or risk management role High School diploma required, college degree preferred Strong understanding of risk management, insurance principles, claim handling guidelines, regulatory compliance, and best practices Familiarity with medical terminology and legal processes related to workers' compensation Excellent verbal and written communication skills Detail‑oriented and organized High level of professionalism, diplomacy and tact, ensuring the confidentiality of information when required Exceptional organizational skills and attention to detail Proficiency in Excel, PowerPoint, and Risk Management and Claim Management Systems Strong analytical and interpretive skills; ability to identify trends and cost drivers Self‑motivated and able to work independently and in a team environment BENEFITS We provide a competitive salary, medical, dental, vision, and life insurance plans. In addition, we offer a 401(k) plan with a company match. EEO & DRUG-FREE WORKPLACE Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug‑free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr