Engineer (Infrastructure Specialist)

This Engineering role at the Broadcast Educational Media Commission is responsible for maintaining both the hardware and software components of the broadcasting platform that supports the agency's Joint Master Control for Ohio's public broadcasting stations.

Key Responsibilities:

• Monitor and maintain storage systems, servers, desktop hardware, software applications, databases, virtual machines, network infrastructure, and VoIP systems supporting radio and television broadcast operations.
• Evaluate and implement security updates and controls in alignment with industry best practices.
• Optimize workflows and system performance to improve productivity and operational efficiency.
• Manage incidents and changes, ensuring timely resolution and minimal disruption to services.
• Maintain accurate and up-to-date system documentation, including runbooks and technical diagrams; oversee assigned tasks and projects.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• Knowledge and competency in core hardware and computer system technologies, including installation, configuration, diagnosing, preventive maintenance and LAN/WAN networking
• Proficiency in troubleshooting problems and responding quickly under pressure
• Strong communication, organizational, and problem-solving skills
• Must have valid driver's license
• Windows 11 endpoint support (drivers, profiles, Defender)
• Windows Server 2022 administration (roles/features, services, event logs)
• Patch management (WSUS), maintenance windows & rollback plans
• File permissions (NTFS, SMB, inheritance; troubleshooting access denied)
• Active Directory basics (OU structure, groups, GPOs, password resets, audits)
• TrueNAS or ZFS familiarity (datasets, snapshots, replication, scrubs, SMART)
• Ticketing systems (ServiceNow/ManageEngine), triage
• On call participation (after hours), live incident triage
• Documentation/runbooks, change records, post incident reviews
• Basic networking (IPv4, DNS/DHCP, VLANs); basic multicast concepts