Admin / Front Sales Desk Associate Poolwerx Westfield

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement

Admin / Front Sales Desk Associate Poolwerx – Westfield & Noblesville, IN About Us: Poolwerx is one of the worlds leading pool and spa service companies, built on professionalism, knowledge, and fPosition Overview: We are seeking a customer-focused, self-starting problem-solver to be the welcoming face of our Poolwerx locatioKey Responsibilities: - Greet walk-in customers and build rapport with a friendly, solutions-oriented approach - Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs - Handle POS transactions in Lightspeed, including sales, returns, and product lookups - Maintain a clean, organized, and fully stocked storefront - Provide support for water testing and guide customers through product recommendations (training provided) - Proactively troubleshoot scheduling conflicts, customer concerns, or order issues - Communicate with service technicians to coordinate job timing and customer expectations - Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records Qualifications: - High school diploma or equivalent - 1+ years experience in customer service, retail, or scheduling roles - Experience using Skimmer or Lightspeed is a plus-but not required - Tech-comfortable and able to quickly learn digital tools and systems - Strong organization, communication, and multitasking skills - Must be able to lift up to 40 lbs and stand for extended periods - Willing to work weekends and increased hours during peak season Ideal Candidate: - Self-Starter: Takes initiative without waiting to be told what to do - Problem-Solver: Quickly identifies issues and calmly finds solutions - Customer-Focused: Genuinely enjoys helping people and takes pride in service - Detail-Oriented: Stays organized and on top of schedules, inventory, and records - Adaptable: Comfortable switching gears throughout the day and managing shifting priorities Compensation & Benefits: - Competitive hourly pay (18.00-$22.00/hr depending on experience) - Paid training and ongoing development - Product and service discounts - Supportive team environment with opportunity for growth How to Apply: Interested applicants should apply in person at either of our locations or email a resume to