Store Associate

Job Description

Job Description

Pack Print Mail is looking for a reliable store manager to help with daily store operations. This is a hands-on position for someone who is dependable, friendly with customers, willing to learn, and comfortable helping with a variety of store tasks.

The role is ideal for someone looking for part-time work on an as-needed basis. Training will be provided for the POS system, shipping process, packing standards, and store procedures.

Responsibilities include:

• Sitting at the store during assigned hours and assisting walk-in customers
• Handling POS transactions for shipping, packing, mailing, printing, and other store services
• Helping customers with FedEx/USPS/other mailing and shipping needs
• Packing customer items safely and professionally
• Receiving, sorting, and organizing packages or mail as needed
• Keeping the front counter, work area, and store clean and organized
• Performing basic cleaning, store chores, and other tasks needed to keep the store running smoothly
• Following store procedures and asking questions when unsure
• Providing friendly and professional customer service

Requirements:

• Reliable and punctual
• Good communication and customer service skills
• Basic computer/POS comfort or willingness to learn
• Able to stand, move around the store, and perform light physical work
• Able to lift and handle packages as needed
• Honest, responsible, and willing to help with different store tasks
• Prior shipping, retail, packing, printing, or customer service experience is helpful but not required