Business Continuity Manager - CA, NV, CO AZ, TX, UT
$110k - $135kZions Credit Corp
Business Continuity Manager - CA, NV, CO AZ, TX, UT
Zions Bancorporation is a collection of locally led, community-focused banks dedicated to helping businesses, families, and communities thrive through strong relationships and exceptional financial services.
The
Business Continuity Manager
is a key member of the Office of Enterprise Business Resilience and plays an important role in supporting and advancing the Bank's enterprise-wide Business Continuity Program. Reporting to the Business Continuity Leader, this position helps strengthen organizational resilience by ensuring the Bank can effectively prepare for, respond to, and recover from operational disruptions.
This role partners closely with business leaders, technology teams, risk management, and other stakeholders to implement resilience strategies, improve preparedness, and support regulatory expectations. The ideal candidate is a strategic thinker, strong collaborator, and trusted advisor who can drive program execution while promoting a culture of resilience across the organization.
Key Responsibilities
Business Continuity Program Leadership
Support execution of the enterprise Business Continuity Program strategy, roadmap, and maturity objectives.
Lead initiatives that strengthen organizational resilience, preparedness, and recovery capabilities.
Monitor emerging risks, industry trends, and regulatory developments and recommend program enhancements.
Contribute subject matter expertise to support the ongoing evolution of business continuity and resilience practices.
Program Execution & Governance
Lead core program activities including Business Impact Analyses (BIA), risk assessments, continuity planning, testing, training, and program oversight.
Develop and maintain policies, standards, procedures, and governance processes that support a consistent enterprise-wide approach.
Ensure alignment with regulatory expectations, industry standards, and organizational risk objectives.
Partner with business and technology teams to establish and validate recovery requirements and continuity plans.
Identify resilience gaps and opportunities to strengthen continuity capabilities across the organization.
Enterprise Collaboration
Build strong working relationships across business units, technology, corporate functions, and risk teams.
Serve as a trusted advisor to stakeholders on continuity planning, recovery strategies, and resilience initiatives.
Facilitate cross-functional efforts related to preparedness, testing, recovery planning, and resilience improvement activities.
Promote accountability and engagement in support of Business Continuity Program requirements.
Design, coordinate, and evaluate business continuity exercises, including tabletop and enterprise-wide simulations.
Analyze test results and lessons learned to drive corrective actions and program enhancements.
Track remediation activities and support continuous improvement initiatives that enhance resilience and preparedness.
Risk, Reporting & Regulatory Support
Prepare management, committee, and board-level reporting on program effectiveness, preparedness, and emerging risks.
Support internal audits, regulatory examinations, and enterprise risk management activities.
Assist with remediation of audit findings, examination observations, and identified risk issues.
Maintain governance processes that demonstrate compliance and program effectiveness.
Leadership & Development
Provide guidance, coaching, and support to continuity professionals and key stakeholders.
Promote a culture of collaboration, accountability, innovation, and continuous learning.
Support enterprise training and awareness efforts that strengthen resilience capabilities throughout the organization.
Required Qualifications
Bachelor's degree in Business, Risk Management, Information Systems, Finance, Emergency Management, or a related field.
6+ years of experience in Business Continuity, Operational Resilience, Disaster Recovery, Crisis Management, Risk Management, or a related discipline.
Experience leading cross-functional initiatives across business and technology organizations.
Strong understanding of business continuity frameworks, resilience principles, risk assessment methodologies, continuity planning, and testing practices.
Experience preparing executive-level presentations, communications, and reporting materials.
Excellent communication, stakeholder management, facilitation, and relationship-building skills.
Strong analytical, organizational, problem-solving, and project management capabilities.
Ability to influence and drive results in a matrixed environment.
Preferred Qualifications
Experience within banking, financial services, or another highly regulated industry.
Professional certifications such as CBCP, MBCP, MBCI, CISA, CRISC, PMP, or similar credentials.
Knowledge of operational resilience, third-party risk, supplier resilience, and disaster recovery regulatory requirements.
Experience supporting audits, regulatory examinations, and enterprise risk management activities.
Previous leadership or people management experience.
What Success Looks Like
Successfully executes enterprise Business Continuity Program objectives.
Strengthens the Bank's ability to prepare for, respond to, and recover from disruptions.
Builds strong partnerships across business, technology, risk, and leadership teams.
Advances program maturity through innovation and continuous improvement.
Provides meaningful resilience insights to leadership and oversight committees.
Supports the continuity of critical services for customers, employees, and communities.
Work Location:
This position is 5 days a week in office and can be located at one of our headquarters in the following locations:
Phoenix, AZ
Las Vegas, NV
Houston, TX
Midvale, UT
Salary Range:
$110,000 - $135,000 annually, based on experience, qualifications, and location.
Benefits Include:
Medical, dental, and vision coverage effective Day One
401(k) with company match and profit sharing
Paid time off and 11 paid federal holidays
Paid parental leave and adoption assistance
HSA, FSA, and dependent care accounts
Life and disability insurance
Mental health coaching and therapy benefits
Employee banking product discounts and perks
This position will be open until filled.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate's criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company's policy not to discriminate because of a person's relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at View email address on techcareers.com or View phone number on techcareers.com. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
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