Sonic Drive-In Crew Leader

Crew Leader

Being a crew leader at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll perform, lead, and supervise basic operational duties to provide quality products and service to guests. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Responsibilities include:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Lead shift meetings
• Report customer or employee complaints/issues to the manager on duty
• Regular attendance

Requirements include:

• Ability to work irregular hours, nights, weekends and holidays
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In crew leader qualifications:

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

What you'll need:

• Contagiously positive attitude (You are a SONIC Brand Ambassador!)
• Ability to remain calm, especially in tough situations
• Resilient spirit knowing everyone makes mistakes and can bounce back from a set-back
• Eagerness to learn and grow
• Team mentality and willingness to help where needed
• Effective communication skills; basic math and reading skills
• Willingness to work flexible hours; night, weekend, and holiday shifts

The fine print: As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.