Program Support Analyst Level 2 (Stations)
New York City Transit
Job ID: 15459
Business Unit: MTA Construction & Development
Location: New York, NY, United States Regular/Temporary: Regular
Department: Stations
Date Posted: Apr 28, 2026 Description
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
JOB TITLE:
Program Support Analyst Level 2
AGENCY:
Construction & Development
DEPT/DIV:
Delivery/ Stations
REPORTS TO:
Manager Program Support
WORK LOCATION:
18 41st Street, New York, NY, 10017
HOURS OF WORK:
8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )
JOB FAMILY: ADC
GRADE: 002
SALARY RANGE:
$ 67 , 920 to $ 84 , 900
DEADLINE:
Open Until Filled
S ummary The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development . Responsibilities Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following:
Develop, prepare , and update analytical reports, spreadsheets, and databases. Support data-gathering, review ing , and updating information and documentation in project management systems or systems supporting departmental operations. Support data required for key performance indicators (KPIs). Perform detailed budget monitoring and administration tasks for capital projects or departmental operations. Support preparation of budget requests and reports. Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations. Handle confidential and sensitive information about capital projects, departmental personnel , or operations. Ensure effective communication and function as a liaison with project teams, departmental management, and other C&D units, as needed. As needed, provide analytical support for various departmental and/or project management processes and reports .
E ducation and Experience
Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field .
Must have a minimum of three (3) years of related experience.
Competences :
Excellent analytical skills. Quantitative aptitude. Ability to synthesize and communicate management issues. Experience in analytical roles preferred. Self-motivated, detail-oriented, and a team player. Highly organized with meticulous attention to detail and a focus on data integrity. Excellent written and oral communication skills. Ability to work effectively with all levels of management and team members. Knowledge of MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred. Ability to anticipate and support timely resolution of potential issues. Flexibility to adapt to changing priorities in a fast-paced environment. Ability to handle sensitive and confidential information with sound judgment and discretion. Excellent knowledge of Microsoft Office Suite (including Excel, Access , and PowerPoint). Experience with software applications related to capital project management (such as Asite, PSR , and Visio) preferred. Other duties as assigned. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview.
How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the " Careers " link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .
Business Unit: MTA Construction & Development
Location: New York, NY, United States Regular/Temporary: Regular
Department: Stations
Date Posted: Apr 28, 2026 Description
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
JOB TITLE:
Program Support Analyst Level 2
AGENCY:
Construction & Development
DEPT/DIV:
Delivery/ Stations
REPORTS TO:
Manager Program Support
WORK LOCATION:
18 41st Street, New York, NY, 10017
HOURS OF WORK:
8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )
JOB FAMILY: ADC
GRADE: 002
SALARY RANGE:
$ 67 , 920 to $ 84 , 900
DEADLINE:
Open Until Filled
S ummary The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development . Responsibilities Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following:
Develop, prepare , and update analytical reports, spreadsheets, and databases. Support data-gathering, review ing , and updating information and documentation in project management systems or systems supporting departmental operations. Support data required for key performance indicators (KPIs). Perform detailed budget monitoring and administration tasks for capital projects or departmental operations. Support preparation of budget requests and reports. Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations. Handle confidential and sensitive information about capital projects, departmental personnel , or operations. Ensure effective communication and function as a liaison with project teams, departmental management, and other C&D units, as needed. As needed, provide analytical support for various departmental and/or project management processes and reports .
E ducation and Experience
Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field .
Must have a minimum of three (3) years of related experience.
Competences :
Excellent analytical skills. Quantitative aptitude. Ability to synthesize and communicate management issues. Experience in analytical roles preferred. Self-motivated, detail-oriented, and a team player. Highly organized with meticulous attention to detail and a focus on data integrity. Excellent written and oral communication skills. Ability to work effectively with all levels of management and team members. Knowledge of MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred. Ability to anticipate and support timely resolution of potential issues. Flexibility to adapt to changing priorities in a fast-paced environment. Ability to handle sensitive and confidential information with sound judgment and discretion. Excellent knowledge of Microsoft Office Suite (including Excel, Access , and PowerPoint). Experience with software applications related to capital project management (such as Asite, PSR , and Visio) preferred. Other duties as assigned. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview.
How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the " Careers " link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Program Support Analyst Level 2 (Stations) in New York, NY vacancy
- The Metropolitan Transportation Authority is seeking a Program Support Analyst Level 2 for its Construction & Development department. This role offers a chance to provide analytical support, develop and prepare reports and manage budget tasks. Candidates should possess...Level 2Work at officeRemote work1 day per week
- ...strategy and Digital Transformation programs for Fortune 2000 enterprises and... ...in quality-first and is CMMI Level 5, ISO 9001 & 27001 certified.... ...India & South Africa (a proud Level 2 B-BBEE Contributor). Job Overview Job Title: Support Analyst - Healthcare Experience: 3-6...Level 2Remote work
- Desktop Support Analyst Location: Newyork City, NY *Please note, this role is not able to offer... ...evenings and weekends, as required. Level 2 onsite support for complex customer issues... ...’s discretionary annual incentive program, based on performance and subject to the...Level 2Temporary workRemote workRelocationFlexible hoursAfternoon shift
- ...commercialization. Job Description: Job Description for FOA Program Support Analyst- Senior JOB SUMMARY This position is responsible for providing... ...organization OR a relevant associate's degree AND a minimum of 2 years' professional experience. Candidates must have a...SuggestedFlexible hours
$33.65 - $38.46 per hour
...searching for a result‑oriented IT Support Specialist to join GAL... ...and to meet operational service levels and standards Respond to requests... ...support SLA Provide level 1/2/3 support to users across... ...reimbursement Employee Assistance Program (EAP) …and more! Position...Level 2Hourly payFull timeWork at officeLocal areaRemote workDay shift- ...Desktop Support Analyst This role will work 1-2 days per week at company locations throughout New York City and the balance of the time at the company headquarters in downtown Manhattan. The Desktop Support Analyst is responsible for providing on-site helpdesk and desktop...Level 22 days per week1 day per week
- ...Title: Field Support Analyst Duration: 4 months - possible extension/ Potential to Convert to FTE Location: New York City, NY 10017 Hours... ...office technology Front facing customer service Level 1 & Level 2 software support enterprise level Backend office MS Office...Level 2Remote workMonday to Friday
- ...Overview The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems,... ...Responsibilities System Administration & Technical Support: Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and...Level 2Remote work
$68k - $129k
...build a better industry. Learn more at The Senior Client Support Analyst is a technical expert within our Publisher Client Services team... ...You'll Do Serve as the escalation point for complex level 2 technical issues across the entire DVPS product suite, a...Level 2- ...global consulting and technology firm is seeking a skilled Production Support Analyst to ensure the stability and reliability of critical business applications. The role involves providing Level 1 and Level 2 support, monitoring incidents, coordinating with development...Level 2
- Primepoint, LLC is seeking an experienced Program Manager to support youth aged 12-17 with co-occurring disorders at a group home in Swedesboro, New Jersey. The role involves planning and implementing treatment interventions and daily operations. Qualified candidates will...Level 2
- ...Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management,... ...systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone...Level 2Full timeFor contractorsWork at officeRemote workFlexible hours
- Victoria's Secret is seeking a Level 2 Customer Support Specialist in New York. This role requires in-person and remote support for office-related technologies. Responsibilities include analyzing performance issues, documenting interactions, and providing technical support...Level 2Remote jobWork at office
$30 - $40 per hour
...Hours Monday-Friday, 8:00 AM-5:00 PM (EST) Work Environment Support for corporate office operations, working independently with... ..., maintaining a professional and helpful demeanor. Support Level 1 and Level 2 software issues across enterprise systems. Manage and support...Level 2Full timeRemote workMonday to Friday$60k - $75k
...AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K... ...processes evolve as the company grows. About The Role As an IT Support Analyst II (Level 2), you will handle higher-complexity issues, reduce...Level 2Work at office- About the job Service Desk Analyst (Remote) This is the... ...Manage level 1 and above service requests... ...are being met Provide support and services to users,... ...possible at level 1 and 2 Provide support for issues... ...applications and data processing programs; or, 3. A Masters...Level 2Remote jobShift work
$60k - $65k
...Production Support Analyst Lead Fusco Personnel has been retained to recruit for a Production Support Analyst Lead for an innovative medical... ...track reported issues within ticketing systems Troubleshoot level 2 issues, escalate to developers and external vendors when...Level 2- ...Horizon Engineer Location: Jersey City, Whitehouse Station, NJ, Philadelphia. Duration: 6 Months CTH Job... ...s alignment to industry standards and trends. Support and Troubleshooting: Provide Level 2/3 support for complex issues related to VMware Horizon...Level 2Work at office
$90k - $105k
...global consulting and technology group is seeking an Application/Production Support Analyst to join their IT Application Support team in New York. The ideal candidate will provide Level 1 and Level 2 support, monitor application performance, and coordinate with...Level 2$58k - $88k
...Equinix Emerging Talent, Military Program provides service members with... ...data centers. Interns will support routine and semi-routine tasks... ...school diploma or equivalent 2-4 years of experience in technical... ...position determined by role, level, and location. The pay range...Full time- ...expert mentors. We truly believe that this program can change the face of technology... ...skills as they participate in the program, support them technically with their projects, and... ...their professional networks, and ultimately level up their careers. In 2020 alone, more than...Full timeInternshipWorldwide10 hours per week
- ...IT Purchasing Assistant Analyst The New York County District Attorney... ...possess the following: Level 1 – An associate degree or 60... ...sector or related. Level 2 – An associate degree or 60 semester... ...for federal loan forgiveness programs and state repayment assistance...Level 2Contract workFor contractorsWork at officeLocal areaRemote workMonday to FridayShift work2 days per week
- ...A leading IT services provider in the United States is seeking a Level 2 Technician to provide advanced technical support. You will resolve escalated service requests while ensuring high customer satisfaction. The ideal candidate has 3–5 years of IT support experience...Level 2
- ...at home through the Essen House Calls program. Essen House Calls provides in‑home primary... ..., seamlessly blending clinical support with care coordination. This position... ...areas may be considered. For bachelor’s level candidates, two (2) years OR for master’s level...Level 2Work at office
- ...YMS Associates in New York is seeking an experienced Level 2 Remote IT Support Technician to provide support across diverse technical environments. This fully remote role requires strong customer service skills and the ability to troubleshoot complex issues efficiently...Level 2Remote work
- ...our communities. By joining our supportive community, you will find that... ...Kentro is seeking a seasoned Program Project Scheduler Specialist to... ...functions, translating sprint-level work into integrated master... ...(DEV and SVC) and CMMC Level 2 Certification. Industry Recognition...Level 2Contract workLocal areaRemote work
- Help Desk Analyst - Level 2 (Mercer County, NJ / Hybrid) There will be an extension. Training will... ...looking for A++ certification, server support, network engineers, or hardcore... ...qualitative research related to processes, programs, and projects. Update solutions knowledge...Level 2Work at officeImmediate startRemote workMonday to Friday
- Program Manager - DCF Level 2 Group Home Details: Job Description: Details: Program Manager (PM) - Level 2 Group Home Location: Swedesboro, New... ...lives of adults and children with disabilities providing support in group homes, day programs and community based programs...Level 2Full timeContract workWork at officeShift work
$45k - $48.5k
...organization is guided by its mission to support children and adults with... ...Continuing education programs Tuition‑assistance program Career... ...driver training. Education Level 1 Bachelor’s degree from an accredited... ...human services field, Level 2 Master’s Degree from an...Level 2Shift work$80k - $87.5k
...Operational Excellence Ops Field Support role is a go-to resource for... ...before Platform and IT (level 3) are engaged Work closely with... ...improvement processes at Stations and HUBs Expert on 4-wall processes... ...Match Employee Assistance Program Paid Time Off Flexible Work Schedules...RelocationFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Support Analyst Level 2 (Stations). Be the first to apply!
Related searches
- technical support assistant New York, NY
- technical analyst New York, NY
- end user support technician New York, NY
- IT assistant New York, NY
- oracle technical analyst New York, NY
- help desk assistant New York, NY
- IT support technician New York, NY
- operations support technician New York, NY
- desktop support analyst New York, NY
- support analyst New York, NY

