Program Support Analyst Level 2 (Stations)
New York City Transit
Job ID: 15459
Business Unit: MTA Construction & Development
Location: New York, NY, United States Regular/Temporary: Regular
Department: Stations
Date Posted: Apr 28, 2026 Description
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
JOB TITLE:
Program Support Analyst Level 2
AGENCY:
Construction & Development
DEPT/DIV:
Delivery/ Stations
REPORTS TO:
Manager Program Support
WORK LOCATION:
18 41st Street, New York, NY, 10017
HOURS OF WORK:
8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )
JOB FAMILY: ADC
GRADE: 002
SALARY RANGE:
$ 67 , 920 to $ 84 , 900
DEADLINE:
Open Until Filled
S ummary The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development . Responsibilities Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following:
Develop, prepare , and update analytical reports, spreadsheets, and databases. Support data-gathering, review ing , and updating information and documentation in project management systems or systems supporting departmental operations. Support data required for key performance indicators (KPIs). Perform detailed budget monitoring and administration tasks for capital projects or departmental operations. Support preparation of budget requests and reports. Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations. Handle confidential and sensitive information about capital projects, departmental personnel , or operations. Ensure effective communication and function as a liaison with project teams, departmental management, and other C&D units, as needed. As needed, provide analytical support for various departmental and/or project management processes and reports .
E ducation and Experience
Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field .
Must have a minimum of three (3) years of related experience.
Competences :
Excellent analytical skills. Quantitative aptitude. Ability to synthesize and communicate management issues. Experience in analytical roles preferred. Self-motivated, detail-oriented, and a team player. Highly organized with meticulous attention to detail and a focus on data integrity. Excellent written and oral communication skills. Ability to work effectively with all levels of management and team members. Knowledge of MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred. Ability to anticipate and support timely resolution of potential issues. Flexibility to adapt to changing priorities in a fast-paced environment. Ability to handle sensitive and confidential information with sound judgment and discretion. Excellent knowledge of Microsoft Office Suite (including Excel, Access , and PowerPoint). Experience with software applications related to capital project management (such as Asite, PSR , and Visio) preferred. Other duties as assigned. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview.
How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the " Careers " link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .
Business Unit: MTA Construction & Development
Location: New York, NY, United States Regular/Temporary: Regular
Department: Stations
Date Posted: Apr 28, 2026 Description
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
JOB TITLE:
Program Support Analyst Level 2
AGENCY:
Construction & Development
DEPT/DIV:
Delivery/ Stations
REPORTS TO:
Manager Program Support
WORK LOCATION:
18 41st Street, New York, NY, 10017
HOURS OF WORK:
8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )
JOB FAMILY: ADC
GRADE: 002
SALARY RANGE:
$ 67 , 920 to $ 84 , 900
DEADLINE:
Open Until Filled
S ummary The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development . Responsibilities Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following:
Develop, prepare , and update analytical reports, spreadsheets, and databases. Support data-gathering, review ing , and updating information and documentation in project management systems or systems supporting departmental operations. Support data required for key performance indicators (KPIs). Perform detailed budget monitoring and administration tasks for capital projects or departmental operations. Support preparation of budget requests and reports. Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations. Handle confidential and sensitive information about capital projects, departmental personnel , or operations. Ensure effective communication and function as a liaison with project teams, departmental management, and other C&D units, as needed. As needed, provide analytical support for various departmental and/or project management processes and reports .
E ducation and Experience
Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field .
Must have a minimum of three (3) years of related experience.
Competences :
Excellent analytical skills. Quantitative aptitude. Ability to synthesize and communicate management issues. Experience in analytical roles preferred. Self-motivated, detail-oriented, and a team player. Highly organized with meticulous attention to detail and a focus on data integrity. Excellent written and oral communication skills. Ability to work effectively with all levels of management and team members. Knowledge of MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred. Ability to anticipate and support timely resolution of potential issues. Flexibility to adapt to changing priorities in a fast-paced environment. Ability to handle sensitive and confidential information with sound judgment and discretion. Excellent knowledge of Microsoft Office Suite (including Excel, Access , and PowerPoint). Experience with software applications related to capital project management (such as Asite, PSR , and Visio) preferred. Other duties as assigned. Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Selection Criteria Based on evaluation of education, skills, experience, and interview.
How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the " Careers " link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Program Support Analyst Level 2 (Stations) in New York, NY vacancy
- ...Program Support Analyst Level 2 (Stations) Job ID: 15459 Business Unit: MTA Construction & Development Location: New York, NY, United States Regular/Temporary: Regular Department: Stations Date Posted: Apr 28, 2026 Description This position is eligible...Level 2Temporary workWork at officeRemote work1 day per week
- The Metropolitan Transportation Authority (MTA) is seeking a Program Support Analyst Level 2 in New York, NY, to provide analytical support within the Construction & Development division. The role requires a Bachelor's degree and three years of experience in a related...Level 2Remote work1 day per week
- ...strategy and Digital Transformation programs for Fortune 2000 enterprises... ...in quality-first and is CMMI Level 5, ISO 9001 & 27001 certified... ...South Africa (a proud Level 2 B-BBEE Contributor). We... ...looking for an IT Strategy Analyst to support a US-based healthcare client...Level 2Remote work
- ...Cybersecurity Support Analyst I Build a long-term career in cybersecurity while contributing... ...experience, or an experienced Level 2 desktop, field services, endpoint, or... .... Cybersecurity degree, certificate program, bootcamp, or active security training....Level 2Work at officeImmediate start
- The Metropolitan Transportation Authority is seeking an Asset Support Analyst to manage and track technology assets and services for the organization. Responsibilities include responding to tickets, maintaining records, and preparing user documentation. Candidates should...Level 2
- BGC Group is seeking a Production Support Analyst in New York City. This role involves ensuring the stability of financial trading applications, providing Level 2 support for Cantor’s Equities Algorithmic trading platform, and managing communication during technical incidents...Level 2
$68k - $129k
...build a better industry. Learn more at The Senior Client Support Analyst is a technical expert within our Publisher Client Services team... ...You'll Do Serve as the escalation point for complex level 2 technical issues across the entire DVPS product suite, a...Level 2- Overview The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including... ...System Administration & Technical Support: Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client...Level 2Remote work
$145k - $180k
...Markets IT Team as a Front Office IT Support Analyst! Are you passionate about the intersection... ...heart of our success, providing vital Level 1 & 2 functional and technical support for... ...of C# debugging (or a similar programming language) is a significant advantage....Level 2- About the job Service Desk Analyst (Remote) This is the... ...Manage level 1 and above service requests... ...are being met Provide support and services to users,... ...possible at level 1 and 2 Provide support for issues... ...applications and data processing programs; or, 3. A Masters...Level 2Remote jobShift work
$26.91 - $29.93 per hour
...Technical Assistance Program Associate The Young Center for Immigrant Children's Rights invites applications for the full-time position... ...Rapids, Michigan). The Technical Assistance Program (TAP) supports immigrant family unity at the intersection of the U.S. immigration...Full timeInternshipWork at officeImmediate startWorldwide- ...psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our... ...areas may be considered. For bachelor's level candidates, two (2) years OR for master's level...Level 2Work at office
- ...0003 Position Type: Internship Education Level: 2 Year Degree Salary Range: $200.00 - $300... ...Shift: Day Job Category: Afterschool Sports Program WHO WE ARE Kids in the Game sport and... ...highly organized and collaborative intern to support our Program Management team. This in-...Level 2Summer workInternshipSeasonal workWork at officeShift work
$57.1k - $81.57k
...Telecom Support Analyst Levels 1-5 Job ID: 15949 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary... ...1-5 SALARY RANGE: Level 1: $ 57,100 - $ 81,572 Level 2: $62,812 - $89,731 Level 3: $ 69,092 - $98,703 Level 4:...Level 2Temporary workWork at officeRemote work- Help Desk Analyst - Level 2 (Mercer County, NJ / Hybrid) There will be an extension. Training will... ...looking for A++ certification, server support, network engineers, or hardcore... ...qualitative research related to processes, programs, and projects. Update solutions knowledge...Level 2Work at officeImmediate startRemote workMonday to Friday
$62.1k - $113.8k
...making history. Position Northrop Grumman Aerospace System (NGAS) is seeking a Program Cost and Schedule Control Analysts (Level 2) in Oklahoma City, OK or Palmdale, CA facilities to support the Cost Management organization. This position will work on-site and have a hybrid...Level 2Work at officeRelocationShift work$80k - $87.5k
...Operational Excellence Ops Field Support role is a go-to resource for... ...before Platform and IT (level 3) are engaged Work closely with... ...improvement processes at Stations and HUBs Expert on 4-wall processes... ...Match Employee Assistance Program Paid Time Off Flexible Work Schedules...RelocationFlexible hours$67k - $72k
A leading IT service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and...Level 2Full time$36.7k
...GENERAL DUTIES Assignment Level 1, 2 and 3 - Under supervision, performs office or... ...supervision of full and part-time office support staff. - Initiates administrative... ...Assistant position in the Percy E. Sutton SEEK Program. This position will be in provisional...Level 2Full timeContract workPart timeWork experience placementSummer internshipWork at office$28 - $30 per hour
A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Level 2Contract work$24.48 per hour
CUNY City College of New York is seeking a part-time IT Support Assistant to support technical operations at the college. Responsibilities include providing tier 2 support, troubleshooting hardware and software issues, and assisting with IT projects. Minimum qualifications...Level 2Hourly payPart time$30.99 - $34.99 per hour
...Developer IT Assistants perform entry-level professional work in technology-... ...Assistants work in areas such as development/programming, communications, technical support, or similar based on the needs of... ...an accredited institution and two (2) years of full-time work experience...Level 2Full timePart timeWork experience placement- A regional technology firm is seeking a Help Desk Analyst - Level 2 to resolve software technical issues for users. The role involves logging problems, providing first-response support, and assisting with site support. Ideal candidates have an Associate’s Degree or equivalent...Level 2Work at officeRemote work
- ...Technician role is responsible for providing advanced technical support to resolve escalated issues from Level 1 support. This position requires a strong technical... ...skills, and a customer-focused approach. The Level 2 Support Technician acts as a bridge between Level 1...Level 2Permanent employmentFull timeWork at officeNight shift
$67k - $72k
...to work? Techworks Consulting is seeking a talented and driven Level 2 Service Technician to troubleshoot clients' technical issues and... ...for continued growth and learning Great company culture supported by strong core values What You'll Do: Answer service desk phone...Level 2Full timeRemote work- ...employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers,... ...issues within scope & procedures. Qualifications 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience...Level 2Contract workRemote work
$60k - $72k
...72,000.00 Salary Job Shift Day Education Level 2 Year Degree Category Information Technology... ...L2 provides intermediate technical support to Omega Systems' customers and employees... ...stalking, enrollment in a public assistance program, engaging in protected communications regarding...Level 2Work at officeLocal areaRemote workShift work$40k - $47k
2 days ago Be among the first 25 applicants Get AI-powered advice... ...IT we work to streamline IT Support and provide managed solutions... ...management requests. Provide Level 2 end user support via phone,... ...job alerts for “Service Desk Analyst” roles. Pennsylvania, United States...Level 2Remote jobFull timeWork at officeLocal areaWork from homeMonday to FridayShift work- ...technologies. This role involves production support, project development, system... ...EDI transaction failures. ◦ Provide Level 1 and Level 2 EDI support. ◦ Onboard and test new... ...complex EDI transactions. • Knowledge of programming languages like Java (preferred but not...Level 2
- ...only W2 candidates Responsibilities Provide Level 1-2 support for desktops, laptops, printers, and mobile devices. Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, VPN. Support basic networking: LAN/WAN, Wi-Fi, DNS, DHCP, TCP/IP, VPN....Level 2Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Support Analyst Level 2 (Stations). Be the first to apply!
Related searches
- it technical specialist New York, NY
- remote support technician New York, NY
- junior IT service management analyst New York, NY
- personal computer support technician New York, NY
- customer support analyst New York, NY
- systems support technician New York, NY
- help desk administrator New York, NY
- decision support analyst New York, NY
- technical support assistant New York, NY
- technical analyst New York, NY


