Starbucks Barista

Starbucks Barista

With 424 guest rooms and nearly 25,000 square feet of event space including a Grand Ballroom that can host up to 800 guests, Chicago Marriott Naperville is a flagship hotel in Naperville, IL, voted one of America's coolest suburbs. Discover a prestigious hotel providing incomparable service while providing a fun and collaborative work environment. This is a fantastic opportunity to work alongside of and learn from a seasoned team while growing your career.

The Barista is responsible for delivering the Starbucks Experience by providing exceptional customer service, crafting high-quality beverages, and maintaining a welcoming, clean, and efficient store environment. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced setting.

Essential Duties and Responsibilities:

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks.
• Greet guests warmly, take orders accurately, and handle transactions at the register.
• Prepare and serve handcrafted beverages and food items according to Starbucks standards.
• Maintain knowledge of menu offerings, seasonal promotions, and customization options.
• Follow recipes and quality standards for beverages, ensuring consistency.
• Keep the caf area clean, organized, and fully stocked throughout the shift.
• Operate and maintain coffee brewing equipment and other store tools.
• Support a team environment by communicating effectively and assisting coworkers as needed.
• Adhere to food safety, health, and sanitation guidelines.
• Deliver outstanding guest service by anticipating needs, handling complaints professionally, and creating a welcoming atmosphere.

Requirements:

• 1 year + customer service experience required.
• Must be able to verbally communicate clearly with guests and fellow employees.
• Must be able to calculate amounts and apply basic addition, subtraction, multiplication, and division.
• Must be able to stand for extended periods of time.
• Must be able to lift heavy objects for stocking and storage assistance.
• Occasionally required to identify and differentiate between flavors and aromas.

Hours:

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, 365 days a year- any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.