Sales Support

Position Title: Sales Support Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract Type: Part-Time, Permanent Working hours: 20 hours per week or less Pay Rate: $11.00 per hour Position Overview As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support. This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service. This role operates on a seasonal basis (6–8 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required. Key Responsibilities Customer Service Engage customers on the sales floor with information, support, and a positive attitude. Maintain clean, organized, and well-merchandised store displays. Support customers in person, via phone and email Manage and fulfil customer orders Textbook Department Assist customers in locating and purchasing course materials. Stock and merchandise textbooks to ensure easy access and visual appeal. Support daily upkeep and organization to meet sales and service goals. Shipping & Receiving Receive and check in incoming merchandise and supplies. Organize back-stock to ensure efficient restocking of the sales floor. Prepare and process outgoing shipments, customer orders, and returns. Must be able to lift up to 40lb unassisted. Qualifications Retail or customer service experience preferred but not required. Ability to work quickly and accurately in a busy environment. Team-oriented and dependable, with good attention to detail. #J-18808-Ljbffr