Facilities Director

Facilities Director

Averill Hospitality is seeking a Facilities Director to join our team. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

Averill Hospitality is a family-owned parent company of several properties, such as The Lodge at Whitefish Lake Resort, Firebrand hotel, Whitefish Riverfront Hotel, and many more. Our customer experience focuses on authentic Montana hospitality that creates lasting memories.

Principal Responsibilities And Position Purpose:

The Facilities Manager oversees the functioning, maintenance, and safety of the Averill Hospitality facilities and is responsible for supporting the Maintenance teams in planning, coordination, and execution of maintenance activities at all locations.

Main Duties And Responsibilities:

• Supports maintenance, custodial, and grounds teams across multiple locations
• Develops and assists in implementing preventive maintenance schedules for HVAC, refrigeration, roof systems, equipment, energy management and other hotel systems
• Supports proactive identification of facility opportunities, issues and risks through analytics and management routine
• Assists in coordinating projects such as renovations, repairs, and equipment upgrades within budget and time constraints
• Ensures compliance with environmental, health, and safety regulations
• Supports regional strategy and performance goals, aligning with corporate leadership
• Coordinates with property managers and staff to address operational issues
• Monitors budgets and expenditures for maintenance and projects
• Mentors and coaches property level staff, ensuring team performance aligns with organizational goals
• Ensures uninterrupted operation of critical building systems including HVAC, electrical, plumbing, transportation, fire/life safety, building automation systems, utility infrastructure, and support systems
• Assists in researching and negotiating with vendors for cost-effective solutions
• Conducts inspections and quality reviews of maintenance work to ensure facilities meet safety, operational and company standards

Specific Job Knowledge, Skills, And Ability:

• Ability to communicate effectively verbally, in writing, and over the phone, with staff, senior management team members, and ownership.
• Excellent leadership, interpersonal and problem-solving skills.
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
• Strong knowledge of building systems, maintenance management and budgeting.
• Valid driver's license
• Must maintain a positive influence in the community and positive relations with area vendors.
• Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.
• Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department's profitability and the entire company.
• Demonstrates the ability to perform effectively in high-stress environments, adapt quickly to unexpected changes, and manage demanding workloads while maintaining composure, focus, and professionalism.

Supportive Functions:

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Owner based upon the company's particular requirements.

• Participate in industry organizations.
• Maintain an open line of communication between guests, employees, and management.
• Assist in any other duties as needed. This position may be required to perform other and additional duties assigned by the Owner.

Organizational Relationships:

• Positions directly reporting to this position (titles):
• Regional reporting for all properties

Physical Requirements:

Frequency Key: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

Physical Activity Frequency:

Sitting - Frequent

Walking, climbing stairs - Constant

Crouching/Bending/Stooping - Frequent

Reaching - Constant

Grasping - Constant

Pushing/Pulling – Frequent

Near Vision - Constant

Far Vision - Constant

Hearing - Constant

Talking - Constant

Lifting/Carrying (20 lbs.) - Frequent

Travel - Frequent

Qualification Standards:

Education:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience)

Experience/ Licenses Or Certificates:

• 3–5 years of hands-on facilities management experience.
• Experience in the hospitality industry is an asset.
• Understanding of building operations and maintenance to include:
• Mechanical, electrical, plumbing (MEP) systems
• HVAC, fire safety, and security systems
• Preventive maintenance planning, repairs, and inspections

Schedule / Holidays/ PTO:

This position requires regular, reliable, and punctual attendance. The Regional Facilities Manager is expected to usually keep a 5-day-a-week schedule but adjust as needed according to business needs; for example, a 6-day week may be required during peak business periods. A work week of up to 50 hours per week can be expected. However, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Exempt Employee policies as outlined in the Employee Handbook. Typically, PTO will not be permitted during June 15 - September 15 and December 15 – January 5.

Notice:

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.